Store Team Leader – Retail & Warehouse Ops

PPG; Townsville City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Employee discounts on Taubmans and Whi

Ongoing training in products, systems

Career development opportunities

Job summary

Taubmans Townsville is seeking an Assistant Store Manager to work with the Store Manager, leading a busy Trade Centre serving trade and retail customers in Townsville. The role is hands-on across showroom and warehouse, coordinating orders, managing stock and keeping operations running smoothly.

You'll spend days coaching staff, supporting customers at the trade counter, fulfilling orders, coordinating deliveries and assisting with daily store running.

Qualifications

• Experience in retail, trade, hardware, warehouse, customer service or a similar environment.
• Previous leadership, supervisory or team coaching experience.
• Strong communication and relationship-building skills.
• A customer-first mindset and passion for service.
• The ability to balance operational priorities with people leadership.
• A positive, proactive and organised approach to work.
• A current drivers licence.
• The ability to safely lift and handle products up to 32kg.

Responsibilities

• Lead, support and motivate Sales Assistants across retail and warehouse functions.
• Assist with team coaching, development and day-to-day supervision.
• Deliver outstanding customer service and expert product advice.
• Build strong relationships with trade and retail customers.
• Support store sales growth through customer engagement and solution selling.
• Tint and mix paint, colour match and prepare customer orders.
• Coordinate order fulfilment, stock movements and customer collections.
• Support inventory management, stock replenishment and merchandising standards.

Skills

Leadership experience

Customer service

Strong communication

Team coaching

Organized

Job description

Taubmans Townsville is seeking an Assistant Store Manager to work with the Store Manager, leading a busy Trade Centre serving trade and retail customers in Townsville. The role is hands-on across showroom and warehouse, coordinating orders, managing stock and keeping operations running smoothly.

You'll spend days coaching staff, supporting customers at the trade counter, fulfilling orders, coordinating deliveries and assisting with daily store running.