Full-Time Assistant Store Manager: Lead Retail & Warehouse Team

Bupa Australia; Townsville City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Performance incentives

Generous employee discounts

Ongoing training

Job summary

PPG's Taubmans Townsville is seeking an Assistant Store Manager to lead a busy trade centre across Townsville, supporting the Store Manager and team. The role involves hands-on leadership across showroom and warehouse, helping customers, coordinating orders, and keeping operations running smoothly.

You will coach sales staff, deliver customer service excellence, and contribute to sales growth while ensuring inventory integrity and safe, efficient store operations.

Qualifications

• Hands-on leadership in a busy retail/trade centre
• Experience coaching Sales Assistants and supervising daily operations
• Strong customer service and product knowledge
• Ability to coordinate orders, stock, and deliveries

Responsibilities

• Lead and motivate Sales Assistants across retail and warehouse
• Coach team and supervise day-to-day activities
• Deliver outstanding customer service and product advice
• Build relationships with trade and retail customers
• Support store sales growth through engagement and solution selling
• Tint and mix paint, colour match and prepare orders
• Coordinate order fulfilment, stock movements and customer collections
• Maintain stock, merchandising standards, and inventory controls
• Ensure a safe, clean, and organized workplace
• Step in for Store Manager when required

Skills

Team leadership

Customer service

Stock management

Coaching

Communication

Tools

POS / checkout systems

Merchandising systems

Job description

PPG's Taubmans Townsville is seeking an Assistant Store Manager to lead a busy trade centre across Townsville, supporting the Store Manager and team. The role involves hands-on leadership across showroom and warehouse, helping customers, coordinating orders, and keeping operations running smoothly.

You will coach sales staff, deliver customer service excellence, and contribute to sales growth while ensuring inventory integrity and safe, efficient store operations.