Store Supervisor: Retail Ops & Barista Training

OTR; Newcastle; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Team member discounts

Barista coffee training

Step Up Incentive Program

Broad career development opportunities

Job summary

OTR is seeking an Assistant Store Manager to support day-to-day store operations, guest service, rostering, stock control and safety compliance. You will coach and train team members, drive performance, and contribute to a welcoming store environment.

Join a fast-paced retail network with opportunities for development, barista training, and incentives. You will work closely with store leadership to deliver exceptional service and ensure smooth operations.

Qualifications

• Experience leading a retail or hospitality team.
• Strong communication and customer service skills.
• Ability to train others and work as part of a team.

Responsibilities

• Assist with day-to-day store operations.
• Provide excellent customer service and resolve issues.
• Lead and train team members to deliver consistent service.
• Roster planning and stock management.
• Prepare reports in line with store policies.
• Implement health and safety policies and procedures.

Skills

Leadership

Communication

Customer service

Teamwork

Attention to detail

Adaptability

Job description

OTR is seeking an Assistant Store Manager to support day-to-day store operations, guest service, rostering, stock control and safety compliance. You will coach and train team members, drive performance, and contribute to a welcoming store environment.

Join a fast-paced retail network with opportunities for development, barista training, and incentives. You will work closely with store leadership to deliver exceptional service and ensure smooth operations.