Store Supervisor | Coach | Liverpool DFO

Coach; Liverpool City Council; On-site; AUD 55,000 - 70,000; Full time

Job summary

A luxury fashion brand is seeking a passionate Store Supervisor for their Liverpool store. The role involves leading a team to achieve sales targets, delivering exceptional customer service, and overseeing daily operations. Ideal candidates have supervisory experience in retail or fashion and possess strong communication and leadership skills.

Benefits

Generous staff discounts

Ongoing training and development opportunities

Supportive and inclusive environment

Qualifications

• Previous retail/outlet experience in a supervisory or senior sales role.
• Strong communication and leadership skills.
• Proactive, hands-on approach with a can-do attitude.

Responsibilities

• Support the Store Manager in leading the team to achieve sales targets.
• Deliver outstanding customer service.
• Coach and mentor team members.
• Maintain visual merchandising standards.
• Oversee daily operations including stock management.

Skills

Leadership skills

Customer service

Communication skills

Retail experience

Job description

Store Supervisor | Coach | Liverpool DFO

At Coach, we believe in empowering self-expression and celebrating individuality. We’re looking for a passionate and driven Store Supervisor to join our Liverpool team and help deliver an exceptional customer experience while supporting daily store operations.

Your Impact

As a Store Supervisor, you will:

• Support the Store Manager and Assistant Manager in leading the team to achieve sales targets and KPIs.
• Deliver outstanding customer service and build strong client relationships.
• Coach and mentor team members to ensure high performance and engagement.
• Maintain visual merchandising standards and ensure the store is always customer-ready.
• Oversee daily operations including stock management, cash handling, and opening/closing procedures.
• Act as a role model for Coach’s brand values and service excellence.

What You’ll Bring

• Previous retail/outlet experience in a supervisory or senior sales role (luxury or fashion preferred).
• Strong communication and leadership skills.
• A proactive, hands-on approach with a can-do attitude.
• Ability to work in a fast-paced environment.

Why Join Coach?

• Be part of a globally recognised luxury brand.
• Enjoy generous staff discounts and incentives.
• Access ongoing training and development opportunities.
• Work in a supportive, inclusive, and stylish environment.