Store Seasonal Team Member - Rouse Hill

Universal Store; Sydney; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

Universal Store is seeking passionate, customer-focused team members for the Christmas trade period in New South Wales. This casual role requires availability from October 2026 through 7 February 2027, with shifts over the peak season in a fast-paced fashion retail environment.

Join our team to deliver exceptional service, build lasting client relationships, support store operations, and contribute to meeting sales targets while maintaining appealing visual merchandising.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication

Team player

Flexible availability

Passion for fashion

Job description

The Opportunity

Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period. This is a Casual opportunity, and successful candidates must be available to work from October 2026 through to 7 February 2027.

If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

What We Offer

• A fun, fast-paced retail environment during our busiest and most exciting time of year.
• Comprehensive onboarding and training to set you up for success.
• A supportive team culture where everyone contributes to achieving great results.
• The opportunity to gain valuable retail experience with a leading Australian fashion retailer.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute