Store Seasonal Team Member - Rockhampton

Universal Store; Rockhampton Regional; Hybrid; AUD 28,000 - 36,000; Part time

Job summary

Universal Store in Rockhampton is seeking casual team members for the Christmas trading period, from October 2026 through to 7 February 2027. If you love fashion and enjoy connecting with customers, you will thrive in our fast-paced retail environment.

Responsibilities include delivering exceptional customer service, building client relationships, helping achieve sales targets, supporting daily store operations, and upholding merchandising standards while working closely with a positive,

Qualifications

• Experience in fashion or customer-focused environments.
• Strong passion for delivering exceptional customer experiences.
• Excellent verbal and interpersonal communication.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Customer service

Communication skills

Teamwork

Retail experience

Job description

The Opportunity

Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period. This is a Casual opportunity, and successful candidates must be available to work from October 2026 through to 7 February 2027.

If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

What We Offer

• A fun, fast-paced retail environment during our busiest and most exciting time of year.
• Comprehensive onboarding and training to set you up for success.
• A supportive team culture where everyone contributes to achieving great results.
• The opportunity to gain valuable retail experience with a leading Australian fashion retailer.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute