Store Seasonal Team Member - Cairns

Universal Store; Cairns Regional; Hybrid; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Onboarding & training

Supportive team culture

Retail experience

Leading retailer

Job summary

Universal Store is seeking passionate team members for the Christmas trade period in Australia. These casual roles run from October 2026 through 7 February 2027, offering a fast-paced fashion retail environment.

You will connect with customers, deliver memorable service, and contribute to sales and store performance. Ideal candidates bring previous fashion retail or customer-focused experience, a warm and enthusiastic demeanor, and flexibility to work across the holiday period.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliability and flexibility, with availability throughout the Christmas trading period.
• Positive, team-first attitude and willingness to support where needed.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication

Building rapport

Team player

Flexible availability

Job description

The Opportunity

Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period. This is a Casual opportunity, and successful candidates must be available to work from October 2026 through to 7 February 2027.

If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills and Experience

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and creating memorable customer experiences.
• Warm, enthusiastic personality with excellent communication skills.
• Ability to build rapport quickly and confidently with customers.
• Reliable and flexible, with availability throughout the Christmas trading period.
• A positive, team-first attitude and willingness to support where needed.

What We Offer

• A fun, fast-paced retail environment during our busiest and most exciting time of year.
• Comprehensive onboarding and training to set you up for success.
• A supportive team culture where everyone contributes to achieving great results.
• The opportunity to gain valuable retail experience with a leading Australian fashion retailer.

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better than Good
• Contribute