Store Operations Leader - Drive Performance & People

Kmart; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Weekend off on 1 in 3 weekends

Competitive salary + bonus potential

Team member discounts across Kmart, +B

Career pathways across Kmart Group

Leadership development and support

Job summary

Kmart is seeking an experienced Store Operations Manager in Sydney to lead store performance and drive exceptional customer experiences. You will manage a high-performing team, coach staff, and ensure strict compliance with financial and safety standards.

You will shape store processes, drive continuous improvement, and collaborate across departments to meet budget targets while fostering an inclusive, high-energy culture. This is a pivotal leadership role within the Kmart Group.

Responsibilities

• Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
• Lead the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

Skills

Leadership

Coaching

Strategic thinking

Relationships

Operational excellence

Growth mindset

Job description

Kmart is seeking an experienced Store Operations Manager in Sydney to lead store performance and drive exceptional customer experiences. You will manage a high-performing team, coach staff, and ensure strict compliance with financial and safety standards.

You will shape store processes, drive continuous improvement, and collaborate across departments to meet budget targets while fostering an inclusive, high-energy culture. This is a pivotal leadership role within the Kmart Group.