Retail Store Operations Manager — Lead, Improve & Inspire

Kmart Australia Limited; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Weekend balance (1 in 3 weekends off)

Competitive salary + bonus potential

Team member discounts across Kmart,/Wx

Career pathways across Kmart Group and

Leadership development and support

Job summary

Kmart Australia Limited is searching for an experienced Store Operations Manager to lead performance across our stores, driving exceptional customer experiences and financial outcomes through strong leadership of store teams.

You will oversee budgeting, process improvements, safety standards, and team development while fostering a positive, inclusive culture. Join 450+ stores and a long-standing growth story to deliver outstanding results in a fast-paced retail environment.

Responsibilities

• Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance.
• Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.
• Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.
• Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.
• Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.
• Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

Job description

Kmart Australia Limited is searching for an experienced Store Operations Manager to lead performance across our stores, driving exceptional customer experiences and financial outcomes through strong leadership of store teams.

You will oversee budgeting, process improvements, safety standards, and team development while fostering a positive, inclusive culture. Join 450+ stores and a long-standing growth story to deliver outstanding results in a fast-paced retail environment.