Store Manager - Shoe Warehouse Eastern Creek Quarter

Brand Collective; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Generous discounts

Training & development

In-store incentives

Wellbeing support

And more…

Job summary

Shoe Warehouse, part of Brand Collective, is seeking a Store Manager for Eastern Creek Quarter. You’ll take day-to-day ownership, lead a team to drive sales, deliver outstanding customer experiences and uphold store standards.

This hands-on retail leadership role requires coaching, scheduling, stock control and visual merchandising, with a focus on performance, service and a positive team culture.

Join a fast-paced outlet environment and help shoppers find their perfect fit.

Qualifications

• Experience leading a retail team in a fast-paced environment.
• Proven track record of achieving sales targets and KPIs.
• Strong customer service and problem-solving skills.

Responsibilities

• Lead, coach and inspire your team to achieve sales targets and store budgets.
• Drive sales through floor leadership and customer engagement.
• Deliver exceptional service and memorable shopping experiences.
• Recruit, onboard, train and develop team members.

Skills

Store leadership

Sales targets

People leadership

Customer service

Communication

Organization

Problem solving

Job description

Store Manager - Shoe Warehouse Eastern Creek Quarter

Shoe Warehouse is Australia’s iconic home of remarkable footwear brands. We offer quality footwear at affordable prices, catering for the entire family and helping customers find the right fit for every lifestyle.

As part of Brand Collective, Shoe Warehouse brings together great brands, great value and great customer experiences. Our stores are energetic, fast-paced environments where passionate retail leaders can make a real impact.

ROLE IN A NUTSHELL

As Store Manager at Shoe Warehouse Eastern Creek Quarter (ECQ), you’ll take ownership of the day-to-day performance of the store, leading your team to deliver strong sales results, exceptional customer experiences and outstanding operational standards.

This is a hands‑on leadership role suited to an experienced retail manager who thrives in a fast‑paced outlet environment. You’ll be responsible for driving commercial performance, building a high‑performing team, maintaining strong visual and brand standards, and ensuring every customer leaves with a great experience.

You’ll lead from the front, bring energy to the team and create a store environment where people love to shop and love to work.

WHAT YOU’LL BE DOING

• Lead, coach and inspire your team to achieve and exceed sales targets, KPIs and store budgets
• Drive a strong sales culture through active floor leadership, customer engagement and commercial decision-making
• Deliver exceptional customer service and create memorable shopping experiences
• Lead by example, remaining hands‑on and visible on the shop floor
• Recruit, onboard, train and develop team members to build capability and support future succession
• Plan and manage rosters effectively to maximise sales opportunities and team productivity
• Take ownership of stock management, inventory accuracy, replenishment and loss prevention
• Maintain high standards of visual merchandising, store presentation and brand execution
• Analyse store performance and use sales and KPI insights to identify opportunities and drive results
• Ensure all operational, safety and company procedures are consistently followed
• Build a positive, inclusive and high‑energy team culture

ABOUT YOU

You’re a passionate and commercially minded retail leader who knows how to bring out the best in people and deliver results.

You’ll ideally have:

• Proven experience as a Store Manager, Assistant Store Manager or experienced retail leader
• A strong track record of achieving sales targets and KPIs
• Experience leading, coaching and developing a retail team
• A genuine passion for customer service and creating great shopping experiences
• Strong commercial awareness and the ability to turn store insights into action
• Excellent communication, organisation and problem‑solving skills
• A hands‑on leadership style and the energy to thrive in a busy outlet environment
• A passion for footwear, fashion and helping customers find their perfect fit

Most importantly, you’ll be someone who leads from the front, takes ownership and brings energy to every shift.

JUST SOME PERKS WE OFFER

• Generous discounts – Up to 50% off top brands including Review, Superdry, Black Pepper and Elka Collective
• Training & development – We’re committed to helping you grow and get the most out of your career
• In‑store incentives – Be rewarded for achieving great results
• Wellbeing support – Free access to Mental Health Professionals through our Employee Assistance Program
• And more… Because work should come with awesome perks!

READY TO MAKE AN IMPACT?

If you’re an energetic retail leader who loves people, performance and footwear, this could be your next opportunity.

Join Shoe Warehouse at Eastern Creek Quarter and take the lead in creating a store that delivers outstanding customer experiences, strong commercial results and a team culture people want to be part of.

Bring your leadership, bring your energy and help our customers find their perfect fit.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia’s most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network.

Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective, our customers come from all walks of life, and so do we. We value diversity and inclusion in all forms, and hire based on capability and performance.