Store Manager: Shape Brand & Customer Experience

Cotton; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

50% off Cotton On Group Brands | Cot-

Local and Global career growth - 7 Br

Wellness support 24/7 – mental health,

Discounts for you and your family -医疗,

Create meaningful change and make a 差

Job summary

Typo, part of Cotton On Group, is recruiting a Store Manager in Australia to lead a high-energy team and deliver outstanding in-store experiences. You will shape culture, coach staff, and execute sales and operational plans that grow business and delight customers.

As a store leader, you will balance people development with commercial discipline, scheduling and wage management, while promoting the brand's values and global initiatives across our eight brands.

Qualifications

• Lead and embed culture within your store to build an engaged team of product and Brand ambassadors.
• Develop a customer-first, people-focused and results-driven team.
• Embed customer excellence while growing store results through clear direction and operational excellence.
• Bring a commercial eye to the store, spot trade opportunities and improve the customer experience.

Responsibilities

• Lead and embed culture that builds a team of engaged product and Brand ambassadors within your store.
• Enable and develop your team who are customer first, people focused and results driven.
• Embed customer excellence whilst growing your store results through clear direction and operational excellence.
• Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results.
• Manage store schedules and wages effectively to achieve productivity and wage targets.
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world.

Skills

Leadership

Team development

Customer service

Store operations

Commercial acumen

Job description

Typo, part of Cotton On Group, is recruiting a Store Manager in Australia to lead a high-energy team and deliver outstanding in-store experiences. You will shape culture, coach staff, and execute sales and operational plans that grow business and delight customers.

As a store leader, you will balance people development with commercial discipline, scheduling and wage management, while promoting the brand's values and global initiatives across our eight brands.