Store Manager Rockhampton

Pandora A/S; Rockhampton Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

A prominent global jewelry brand is seeking a Store Manager in Rockhampton Regional, Queensland. The ideal candidate will have 3-5 years of leadership experience in retail, strong communication skills, and a passion for customer service. This role involves coaching a team, fostering store culture, and achieving sales targets. Attractive perks include a staff discount, birthday off, health insurance, and a retail bonus scheme.

Benefits

Generous staff discount on all products

A day off on your birthday

Subsided Health Insurance

Retail Bonus Scheme

Employee Assistance Program

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Excellent written and verbal communication skills.
• Strong analytical thinking to deliver positive results.
• Experience in recruiting, retaining, and developing teams.

Responsibilities

• Immerse in brand culture to deliver exceptional customer experiences.
• Coach and manage a team of Assistant Store Managers and Retail Assistants.
• Establish a high-performance selling environment.
• Provide real-time feedback and guidance to empower your team.

Skills

Results-oriented leadership

Strong communication skills

Business acumen

Talent recruitment and development

Analytical thinking

Tools

Microsoft Office 365 Suite

POS systems

Applicant tracking systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.

About the Team:
The Store Manager will be the ultimate Pandora ambassador. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager and Retail Assistants.

Our Store Managers shine by:

• Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Dream to Build, coach and inspire a team of talented Pandorian’s, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
• In partnership with the Divisional Sales Manager and Human Resource identify and resolve any potential performance issues and policy violations.
• Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Craft your career with us if you have:

• You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organisation.
• Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
• You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems is where you shine.

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

• Generous staff discount on all Pandora products
• A day off on your birthday
• Subsided Health Insurance
• Retail Bonus Scheme
• Employee Assistance Program

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination.

If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.