Store Manager | Petstock Country Brindabella (HUME ACT)

Petstock Group; Canberra; On-site; AUD 125,000 - 150,000; Full time

Job summary

A leading pet care retailer in Canberra is seeking a passionate Store Leader to mentor and develop the team while providing exceptional customer service. You will be responsible for stock management, leading safety initiatives, and fostering a positive team culture. Ideal candidates should have experience in retail leadership and a proven record in achieving sales targets.

Benefits

Great benefits for employees and their families

Inclusive workplace culture

Qualifications

• Experience in equine, rural, and hobby farm products is an advantage.
• Demonstrated success in driving sales and exceeding targets.
• Ability to create a positive culture of safety.

Responsibilities

• Lead by example, mentoring and inspiring your team.
• Recruit, onboard, and induct high calibre new team members.
• Manage stock ensuring accuracy and integrity.

Skills

Leadership

Customer service

Sales management

Training & coaching

Safety culture promotion

Job description

Great benefits for you, your family & pets!

Petstock Country Brindabella is located in Hume ACT. Our Petstock Country Stores offer an additional range of locally tailored and affordable rural products, welcoming service and expert advice, enabling our customers to care for their animals and land with ease and enjoyment.

Petstock Country, was created to serve our rural communities & to continue to provide world class customer service that Petstock is renowned for. As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20 + years!

We are currently on the lookout for passionate, friendly, strong leader to support the team to provide the world class professional advice and customer service that we are famous for!

A day in the life…

• Lead by example, mentoring & inspiring your team on a daily basis
• Coach your team to achieve & develop their knowledge and skills
• Lead from the front, providing an exceptional customer experience
• Create strong safety mindset with commitment to create a culture of safety within your team
• Recruit, onboard, and induct high calibre new Team Members
• Be responsible for stock management, ensuring stock is maintained and accurate & the team are aware of stock integrity processes
• Be proactive in making sure you keep your knowledge up to date on pet care, products, and services we provide
• Create a fun, supportive culture instore where your team loves coming to work every day
• Pro-actively support local marketing opportunities and sponsorships

What we need…

• Experience in equine, rural and hobby farm products an advantage
• Experience in a similar store leadership role or ready to take that next step up in your retail management career
• Demonstrated success in driving sales
• Strong leadership with ability to motivate and build a high performing team, with a positive culture
• High degree of resilience & ability to priorities and manage conflicting priorities
• Ability to create a positive culture of safety
• Demonstrated ability to achieve & exceed sales targets
• Established business acumen
• Understanding of KPI's and ability to encourage team to achieve
• Ability to be flexible in order to meet changing work conditions
• High degree of interpersonal & communication skills

If this sounds like you and you are ready to take the next step in your retail leadership career, apply online today!

Our recruitment process will look something like this...

• Introductory phone screen - One of our friendly team members will reach out to discuss you and the role
• Face to Face Interview - get to know more about the business and the role and see the workplace location. Get to know your potential manager and showcase your skills.
• Pre employment checks - which include both reference and police checks

We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

Unlock job insights

Salary match Number of applicants Skills match

Retail & Consumer Products 1,001-5,000 employees

We are the Petstock Group, a network of energetic and passionate businesses, brands and pet lovers coming together that champion the health and wellbeing of our pets. A community of over 20 businesses, offering animal care products, food and services, grooming and training, re-homing and adoption, veterinarian services and a foundation that continues to improve the lives of animals everyday.