Store Manager - Charlestown

Dusk; Newcastle-Maitland; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Monthly bonus program

Recognition program

Employee Assistance Program (EAP)

Leadership development

Job summary

Dusk is seeking a Store Manager in Newcastle‑Maitland to lead a team, deliver exceptional customer experiences, and drive store performance. You will be hands‑on, shaping culture and coaching staff to reach ambitious goals.

You’ll manage rostering, stock, and visual merchandising while living our values and growing your people. This role is core to our in‑store presence and customer journey.

Qualifications

• Proven experience in retail management.
• Committed to creating a high‑performing, high‑trust team environment.
• Motivated by meaningful connection and customer experience.
• Calm, focused and ready to solve challenges with clarity and care.
• Organised, outcomes‑driven, and energised by the fast pace of retail.

Responsibilities

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences.
• Drive performance across the customer experience, store sales, and store presentation.
• Create a team culture grounded in trust, fun, and our values.
• Lead day‑to‑day operations including rostering, stock management and visual merchandising.
• Coach, develop, and grow your team through clear communication and meaningful feedback.
• Bring our brand, products and values to life in-store - every day.

Skills

Leadership

Retail management

Customer experience

Team development

Organizational skills

Job description

As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands‑on, people‑first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

• Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
• Drive performance across the customer experience, store sales, and store presentation
• Create a team culture grounded in trust, fun, and our values
• Lead day‑to‑day operations including rostering, stock management and visual merchandising
• Coach, develop, and grow your team through clear communication and meaningful feedback
• Bring our brand, products and values to life in-store - every day

About You

• A confident and values‑led leader with proven experience in retail management
• Committed to creating a high‑performing, high‑trust team environment
• Motivated by meaningful connection and customer experience - not just transactions
• Calm, focused and ready to solve challenges with clarity and care
• Organised, outcomes‑driven, and energised by the fast pace of retail

What You’ll Love

• Monthly store bonus program and performance‑based incentives
• Recognition that feels realwith shoutouts, milestones, and meaningful celebration
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Support to grow with leadership development, coaching and progression opportunities

Find your moment with dusk

This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.
If you’re ready to take the next step in your leadership journey, we’d love to meet you.