Store Manager: Lead Teams, Elevate Customer Experience

Adairs; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Team discounts

Learning & Development through Adairs

Incentive/bonus programs

Employee Assistance Program

Awards & recognition

Job summary

Adairs on the Gold Coast is seeking a Store Manager who inspires teams and delivers exceptional customer experiences. You will coach and develop staff, drive visual merchandising standards and lead daily operations to meet sales and service goals.

This role blends leadership with design passion, helping to create the customers' dream home while building a strong team culture and delivering strong KPI results.

Qualifications

• Leadership and people management experience in a retail environment.
• Strong focus on delivering exceptional customer experiences and visual standards.

Responsibilities

• Lead and coach the store team to achieve sales and service KPIs.
• Plan workforce to ensure the right coverage across shifts.
• Manage stock levels and reporting to optimise availability.
• Drive KPI tracking and reporting for continuous improvement.
• Foster a positive culture and develop team capability.

Skills

Leadership

Retail management

Customer service

Team development

Job description

Adairs on the Gold Coast is seeking a Store Manager who inspires teams and delivers exceptional customer experiences. You will coach and develop staff, drive visual merchandising standards and lead daily operations to meet sales and service goals.

This role blends leadership with design passion, helping to create the customers' dream home while building a strong team culture and delivering strong KPI results.