Store Manager: Lead Team, Elevate Guest Experience

Chargrill Charlie'S; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

Chargrill Charlie's Brisbane is seeking a Store Manager to lead our restaurant team and uphold our standards of service and product quality. You will recruit and train staff, monitor sales, food cost, and labour, and drive a culture of excellence in a fast-paced hospitality environment.

The role requires strong communication, empathy with guests, and the ability to manage operations end-to-end while delivering a consistently exceptional guest experience.

Qualifications

• Prior leadership team experience is required for this role.
• Experience in hospitality with guest-facing responsibilities is essential.
• Ability to recruit and train employees to maintain Chargrill Charlie’s standards.
• Strong communication and customer service focus are vital.

Responsibilities

• Lead restaurant team to ensure excellent customer service and product quality.
• Recruit, onboard and train staff to meet business needs and standards.
• Monitor sales, food cost, labour spend and other controllable expenses.
• Create a culture of excellence and drive operational performance.

Skills

Leadership

People Management

Hospitality Knowledge

Guest Service

Tools

Microsoft Office

Job description

Chargrill Charlie's Brisbane is seeking a Store Manager to lead our restaurant team and uphold our standards of service and product quality. You will recruit and train staff, monitor sales, food cost, and labour, and drive a culture of excellence in a fast-paced hospitality environment.

The role requires strong communication, empathy with guests, and the ability to manage operations end-to-end while delivering a consistently exceptional guest experience.