Store Manager - Lead Fast-Paced Retail & Customer Service

Rockwear; Western Australia; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team member discounts 50% off

Wear activewear to work

Store manager conference Sydney

Employee Assistance Program (EAP)

Coaching and mentoring

Career advancement opportunities

2 consecutive days off

Weekly incentives

RAG brand discounts

Job summary

Rockwear is seeking a Store Manager for our Rockwear, DFO location to lead a dynamic team and deliver outstanding customer service. You will coach, develop and guide team members to meet and exceed expectations, while upholding brand standards and our culture.

The role focuses on achieving sales targets, KPI performance, stock management, and visual merchandising, with opportunities for career advancement and a supportive EAP program.

Qualifications

• Proven management experience.
• Ability to lead and motivate a team.
• Passion for delivering excellent customer experience.
• Retail fashion knowledge.
• Able to meet store budget and KPI expectations.

Responsibilities

• Meet and exceed sales targets and KPIs.
• Drive sales and customer excellence.
• Coach and mentor staff on product knowledge and service.
• Execute visual merchandising directive.
• Lead stock management.

Skills

Leadership

Coaching

Customer service

Retail sales

Job description

Rockwear is seeking a Store Manager for our Rockwear, DFO location to lead a dynamic team and deliver outstanding customer service. You will coach, develop and guide team members to meet and exceed expectations, while upholding brand standards and our culture.

The role focuses on achieving sales targets, KPI performance, stock management, and visual merchandising, with opportunities for career advancement and a supportive EAP program.