Store Manager — Lead & Elevate Retail Experience

PUMA Australia Pty. Ltd.; Canberra; On-site; AUD 70,000 - 110,000; Full time

Job summary

PUMA Australia Pty. Ltd. is seeking an inspiring Store Leader to guide our retail team in Canberra, delivering outstanding customer experiences and achieving sales KPIs.

You will coach and develop associates, oversee inventory and visual merchandising, and ensure the store maintains PUMA's standards while delivering exceptional service. Flexibility for non-traditional hours, weekends and holidays is important in this role.

Qualifications

• Experience leading a customer-focused retail team with measurable results.
• Ability to drive sales while managing payroll and scheduling.
• Proven skills in coaching, development, and retention of staff.
• Strong communication and leadership across teams.

Responsibilities

• Lead retail team to meet or exceed sales and KPI targets.
• Develop team through training and coaching for outstanding customer experience.
• Oversee inventory, shrinkage, and physical counts.
• Ensure execution of visual directives and store presentation.
• Maintain store condition per guidelines and coordinate maintenance.
• Be flexible for non-traditional hours, weekends and holidays.

Skills

Brand passion

Retail leadership

Customer service

Payroll management

Hiring & training

Communication

Public speaking

Job description

PUMA Australia Pty. Ltd. is seeking an inspiring Store Leader to guide our retail team in Canberra, delivering outstanding customer experiences and achieving sales KPIs.

You will coach and develop associates, oversee inventory and visual merchandising, and ensure the store maintains PUMA's standards while delivering exceptional service. Flexibility for non-traditional hours, weekends and holidays is important in this role.