Store Manager: Lead an Iconic Aussie Chicken Shop

Chargrill Charlies; Sydney; On-site; AUD 100,000 - 120,000; Full time

Job summary

Chargrill Charlie's is seeking a Store Manager to lead restaurant teams, ensure top customer service and product quality, and drive profitability. You will recruit, train, and schedule staff to meet business needs while upholding the brand's high standards.

The role requires leadership, effective delegation, and empathy for guest concerns, with a background in hospitality and proficiency in Microsoft Office to support daily operations.

Qualifications

• Leadership experience is required to guide restaurant team members and uphold Chargrill Charlie's standards.
• Ability to communicate effectively to delegate tasks and handle guest complaints with empathy.
• Prior hospitality experience is helpful to understand operations and guest expectations.

Responsibilities

• Lead all restaurant team members to ensure excellent customer service and product quality.
• Oversee recruitment and training to maintain staffing aligned with business needs.
• Manage restaurant profitability including sales, food cost, labour, and controllable expenses.
• Create a culture of excellence and maintain Chargrill Charlie's stellar reputation.

Skills

Leadership

Communication

Customer service

Microsoft Office

Hospitality knowledge

Tools

Microsoft Office

Job description

Chargrill Charlie's is seeking a Store Manager to lead restaurant teams, ensure top customer service and product quality, and drive profitability. You will recruit, train, and schedule staff to meet business needs while upholding the brand's high standards.

The role requires leadership, effective delegation, and empathy for guest concerns, with a background in hospitality and proficiency in Microsoft Office to support daily operations.