Store Manager: Lead a Winning Team & Elevate the Ride

Trek Bicycle; Ku-ring-gai; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Annual Founders Summit travel to CANB

Leadership development via TrekU

Mental health & well-being

Job summary

Trek Bicycle is seeking a Store Manager in NSW to lead a high-energy team, deliver exceptional customer experiences, and drive profitable store performance.

The role emphasizes leadership development, brand ownership, and community engagement, with annual travel to Canberra for the Founders Summit. You’ll champion Trek’s values and grow with a global cycling brand.

Qualifications

• 4+ years in retail, with 2+ years in a supervisor role.
• Proven leadership and team development abilities.
• Strong customer-centric approach and sales focus.
• Strategic thinker able to identify growth opportunities.
• Proficient with store systems and technology.

Responsibilities

• Lead and inspire a team that delivers top-tier performance and exceptional customer service.
• Own the Trek brand and create unforgettable experiences for our customers.
• Drive store results by meeting sales, margin, and inventory goals.
• Lead visual merchandising, operational excellence, and store process optimization.
• Set and achieve weekly, monthly, and annual goals aligned with store strategy and financial targets.

Skills

Retail leadership

Customer service

Sales-driven

Strategic thinking

Team development

Tech literacy

Flexible availability

Job description

Come and join the Trek Family, where you will help make only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

Are you ready to step into a leadership role at Trek Bicycles and make real impact? We’re looking for a passionate Store Manager who can lead from the front with incredible energy, inspire and develop an A+ team and provide best in class experiences for our customers. Take on our Founders mentality and live the Trek mission.

A Bit About Us

At Trek, we're on a mission to change the world by getting more people on bikes. As the leading global manufacturer, distributor, retailer, and wholesaler of cycling products, we focus on solving real-world problems like urban congestion, pollution, obesity, and mental health issues through the power of cycling.

We’re a family owned, values-driven company that’s committed to professional development, putting the best team on the field, and having a blast while doing it. We care about our people, our products, and the communities we serve.

Why Trek?

Because we believe in offering more than just a job – we offer a career where you’re valued, supported, and given endless opportunities to grow professionally.

Competitive Salary and Bonus Structure - We offer a competitive base salary that reflects your contributions, along with a performance-based bonus structure that rewards you for meeting and exceeding goals. The more you succeed, the more you earn, ensuring your hard work is well-compensated.

Collaborative, Supportive Team - At our company, teamwork is at the heart of everything we do. You'll work alongside passionate, motivated, and skilled individuals who share a love for cycling.

Leaders Who Are Dedicated to Your Success - Our leadership team is genuinely invested in your growth and development. We believe that great leadership is essential for building a successful and thriving team. This commitment is reflected in our Level 5 Leadership development content through Trek University, where we provide resources and opportunities to help you grow as a leader and achieve your full potential.

Mental Health Is a Top Priority - Your well-being matters to us. We recognize that mental health is just as important as physical health, and we are committed to creating an environment that prioritizes mental wellness.

Career Development, Learning, and Leadership Opportunities - When you join us, you’re not just filling a position — you’re starting a career journey with limitless growth potential. We invest in your development through training programs, leadership opportunities, and career paths designed to help you thrive. Plus, you’ll have the exciting opportunity to travel once a year to Canberra for our annual Founders Summit, where you can connect with leaders from across the company and be inspired by new ideas and strategies.

Staff Discounts & Partnerships with Top Brands - As part of our team, you’ll have access to exclusive staff discounts on our full range of best in the world cycling products , including access to 3rd party partnership programs.

Engage with the Community - We believe in making a positive impact. Through community engagement, we actively support cycling initiatives, charity events, and local causes.

Trek Events & Team Celebrations - We know that work should be fun, too! Our company hosts regular events and team bonding activities, from product launches and group rides to team-building challenges and celebratory events.

About The Role

While a love for cycling is awesome, it’s not a dealbreaker – what matters most is your dedication to building a winning team and running the store like it’s your own business.

As the Store Manager, you’ll be the heart and soul of your team, empowering them to:

• Lead and inspire a team that delivers top-tier performance and exceptional customer service.
• Own the Trek brand and create unforgettable experiences for our customers.
• Drive store results by meeting sales, margin, and inventory goals.
• Lead visual merchandising, operational excellence, and store process optimization.
• Set and achieve weekly, monthly, and annual goals aligned with store strategy and financial targets.
  
  

Why You’ll Love Working at Trek

• Join a Global Brand – It’s more than just a store; it’s about being part of something bigger.
• Ride Our Bikes – We encourage our team to get on the bikes so you know exactly what you’re selling.
• Build a Community – Help inspire a cycling community that’s changing the world.
• As a store manager, you are a founder and you’re recognized as the driving force behind the success of the business.
  
  

What We’re Looking For

We’re on the lookout for a leader with:

• Proven Leadership: You’ve led and developed teams in retail environments and delivered exceptional results.
• Customer-Centric Mindset: Your focus is always on providing outstanding service to every customer.
• Retail Expertise: 4+ years of retail experience, with at least 2 years in a supervisory role.
• Sales-Driven: You’ve consistently increased sales and profit.
• Strategic Thinker: You can identify opportunities and tackle challenges with creative solutions.
• Tech-Savvy: Comfortable with computer systems and store tools.
• Flexible Availability: You’re ready to work weekends, evenings, and holidays as needed.
  
  

Ready to Ride with Us?

If you’re driven, passionate, and ready to lead, we want YOU on our team. Apply now and join the Trek Family today! Let’s build something amazing together.

Learn more about us here: www.trekbikes.com/au/en_AU/careers/

Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace.