Store Manager — Dual-Location Leader, High-Impact Retail

The Salvation Army; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Meal entertainment benefit

Parental Leave (paid)

Purchased Leave

Workplace Support Leave

Staff Store Discount

No Sunday work

Fitness Passport

Job summary

The Salvation Army is seeking an experienced Store Manager for the St Kilda Salvos Store in Melbourne, VIC. This permanent, full-time role reports to the Area Manager and oversees two store locations with a large team of employees and volunteers, delivering strong sales and excellent customer experience.

You will lead operations, drive growth, manage rostering and budgets, and foster community partnerships to support Australians in need.

Qualifications

• Previous retail management experience is essential.
• Strong customer service, communication, and interpersonal skills.
• Demonstrated experience leading, coaching, and influencing teams.
• Excellent organisational and planning skills with the ability to manage competing priorities.
• Confidence managing complex rostering and operational requirements.
• Experience managing budgets and delivering commercial results.
• Experience using Workday HCM is highly regarded.

Responsibilities

• Lead all aspects of store operations to achieve sales and surplus targets.
• Manage a high-volume retail environment and ensure smooth daily operations across two buildings.
• Develop, coach, and inspire a large team of employees and volunteers.
• Create effective rosters and workforce plans to maximise productivity and customer service.
• Manage stock flow, pricing, merchandising, and presentation standards.
• Monitor budgets, wage costs, and operational performance.
• Build strong community connections and local partnerships.
• Identify opportunities to unlock the store’s full potential and drive growth.

Skills

Retail management

Team leadership

Budgeting

Rostering

Customer service

Job description

The Salvation Army is seeking an experienced Store Manager for the St Kilda Salvos Store in Melbourne, VIC. This permanent, full-time role reports to the Area Manager and oversees two store locations with a large team of employees and volunteers, delivering strong sales and excellent customer experience.

You will lead operations, drive growth, manage rostering and budgets, and foster community partnerships to support Australians in need.