Store Manager - Annandale

Chargrill Charlies; Sydney; On-site; AUD 100,000 - 120,000; Full time

Job summary

Chargrill Charlie's is seeking a Store Manager to lead restaurant teams, ensure top customer service and product quality, and drive profitability. You will recruit, train, and schedule staff to meet business needs while upholding the brand's high standards.

The role requires leadership, effective delegation, and empathy for guest concerns, with a background in hospitality and proficiency in Microsoft Office to support daily operations.

Qualifications

• Leadership experience is required to guide restaurant team members and uphold Chargrill Charlie's standards.
• Ability to communicate effectively to delegate tasks and handle guest complaints with empathy.
• Prior hospitality experience is helpful to understand operations and guest expectations.

Responsibilities

• Lead all restaurant team members to ensure excellent customer service and product quality.
• Oversee recruitment and training to maintain staffing aligned with business needs.
• Manage restaurant profitability including sales, food cost, labour, and controllable expenses.
• Create a culture of excellence and maintain Chargrill Charlie's stellar reputation.

Skills

Leadership

Communication

Customer service

Microsoft Office

Hospitality knowledge

Tools

Microsoft Office

Job description

Chargrill Charlie's is so much more than a chicken shop, it's an Aussie icon! Since 1989, our team have gone above and beyond to build Chargrill Charlie's into something no one else can replicate. And it's this magic touch that’s meant we've had to bottle our sauces, sell our addictive chicken salt, and design merch for our biggest fans. Chargrill Charlie's is the most extraordinary chicken shop, and we'd love for you to join in on the magic.

Do you love to bring joy to the everyday?

Want to be part of an iconic Australian brand?

The heart of our brand is our people. And chicken; lots of tasty chicken! Despite serving Australia's best chicken and chips, our people are the most essential ingredient in our business. Our team's passion and positive attitude make us who we are and keep our customers coming back for more.

We are looking for Store Managers right now!

As Store Manager, you will have the ability to lead all restaurant team members to ensure excellent customer service and product quality. You will ensure suitable team members are in place to service the needs of the business through recruiting and training employees so that the stellar reputation of Chargrill Charlie's is maintained. As a manager you'll be responsible for all aspects of restaurant management and profitability to meet our standards whilst delivering on key performance areas such as sales, food cost, labour spend and other controllable expenses. Through your efforts, you will create a culture of excellence.

Do you have what it takes to join our crew?

For this role, we are looking for a role model to all members of the business. Our store managers are people that are reliable and can lead by example. Prior leadership team experience is required for this role, as you'll need to be able to communicate effectively to delegate tasks to others, whilst also being empathetic with regards to guest complaints and other requirements. An understanding of the hospitality industry along with a proficiency in Microsoft Office will both prove highly helpful in this role.

We're all about bringing people together over the food they love. So, if you love food, are passionate about helping and leading people; take pride in your work; are results driven and perform well in fast-paced environment, then we want to hear from you!

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