Store Manager

Bapcor; Townsville City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts across Bapcor products

Paid birthday leave

Novated leasing and more

Job summary

Autobarn in Townsville, part of Bapcor, seeks an experienced Store Manager to lead daily operations and inspire a high-performing team. You will drive sales, manage budgets, and ensure top-notch customer service in a busy automotive retail environment.

Join a team that values collaboration, safety, and continuous improvement, with opportunities for career progression and industry-leading product discounts.

Qualifications

• Proven leadership experience as a Store Manager or senior retail leader in automotive or large-format retail.
• Strong people leadership skills with a track record of coaching and developing teams.
• Commercial and results-driven mindset with ability to grow sales and KPIs.
• Exceptional customer service and communication skills to build lasting relationships.

Responsibilities

• Lead day-to-day store operations, drive sales and deliver an exceptional customer experience.
• Champion health and safety, ensure policy compliance and risk management.
• Manage budgeting, margins, inventory and rostering to maximise profitability.
• Develop and coach store team, recruit for values and foster inclusive culture.
• Maintain store presentation, merchandising standards and promotional activity.

Job description

With over 40 years of automotive expertise and 145 stores nationwide, Autobarn is proud to be Australia's trusted destination for quality automotive parts, accessories, and expert advice. From passionate motoring enthusiasts to everyday drivers, we're committed to helping our customers keep their vehicles in top condition through genuine care, knowledge, and service.

Today, Autobarn is part of Bapcor Ltd, Australasia's leading provider of automotive aftermarket parts, accessories, equipment, and services. Our network includes iconic brands such as Burson, Midas, Truckline, Premier Auto Trade, BNT, and Baxters, with more than 1,000 locations and 5,000+ team members across Australia, New Zealand, and Thailand.

At Autobarn, we're passionate about creating an inclusive, supportive, and diverse workplace where our people can develop, grow, and build rewarding careers. Our culture is guided by our core values, which influence everything we do:

• We Do the Right Thing
• We Are in it Together
• We Give a Damn
• We Get it Done

If you're looking to join a team that values collaboration, customer service, and personal growth, Autobarn could be the perfect fit for you.

Job Description

About the Role:
As the Store Manager, you'll be responsible for leading the day-to-day operations of the store, inspiring a high-performing team, and fostering a positive, customer-focused culture. This is a hands-on leadership role where you'll drive sales and operational performance while delivering an exceptional customer experience. Reporting to the Area Manager, you'll play a key role in achieving business objectives and creating an environment where both team members and customers thrive.

Key responsibilities include:

Health & Safety
Champion a strong safety-first culture by promoting safe work practices, ensuring compliance with company policies and procedures, proactively identifying and reporting risks, and engaging your team in safety initiatives.

Financial & Operational Performance
Drive profitable store performance through effective management of sales, budgets, margins, inventory, and rostering. Utilise business reporting, scorecards, and workforce management tools to maximise results, control costs, and minimise loss.

Leadership & Sales Growth
Lead by example and bring the Autobarn values to life every day. Inspire, motivate, and empower your team to achieve sales targets, deliver operational excellence, and provide outstanding customer service.

Store Presentation & Standards
Ensure the consistent execution of retail processes, visual merchandising standards, promotional activity, and store presentation, creating a welcoming and engaging shopping experience for every customer.

People Development & Culture
Build and develop a passionate, capable team by recruiting for values, coaching performance, recognising success, and creating opportunities for growth. Foster an inclusive, collaborative culture that encourages accountability, engagement, and service excellence.

Qualifications

Who Are We Looking For?

We're looking for a motivated and customer-focused retail leader who thrives in a fast-paced environment and is passionate about developing people, driving performance, and delivering exceptional customer experiences.

To be successful in this role, you'll bring:

• Proven leadership experience as a Store Manager or senior retail leader, ideally within automotive, specialty retail, or a large-format retail environment.
• Strong people leadership skills, with a demonstrated ability to coach, motivate, and develop high-performing teams.
• A commercial and results-driven mindset, with experience delivering sales growth, achieving KPIs, and managing store performance.
• Exceptional customer service and communication skills, with the ability to build lasting relationships with customers, team members, and key stakeholders.
• A values-led and collaborative approach, with the adaptability to lead change, inspire others, and create a positive team culture.
• A strong commitment to workplace health, safety, compliance, and risk management, ensuring a safe and productive environment for both customers and team members.

Experience or interest in the automotive industry is highly regarded, but most importantly, we're looking for a passionate leader who can bring out the best in their team and drive outstanding results.

Additional Information

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
• Paid birthday leave
• Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email[emailprotected]