Store Manager

Luxottica Group; Toormina; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Uncapped monthly bonus

Product allowance $1,500

Family & Friends discounts up to 50%

Discounts on Oakley, Ray-Ban and more

Volunteer opportunities with OneSight

Employee Assistance Program (health &

Career progression opportunities

Job summary

OPSM is seeking a Store Manager to lead our Toormina team with no prior optical experience required, as we provide comprehensive training. You will drive store performance, coach your team, and ensure exceptional customer experiences while embodying our community-focused culture.

Join a leading eye care retailer backed by EssilorLuxottica with opportunities for development, generous employee benefits, and a pathway to national and global progression.

Qualifications

• Proven retail or customer service experience with result delivery.
• Ability to lead and develop a team to meet store targets.
• Strong communication and problem-solving skills.

Responsibilities

• Provide leadership, coaching and support to your team to help them achieve store targets
• Cultivate a culture of continuous improvement through hands on coaching and development
• Manage day-to-day retail operations including stock management, team scheduling and performance tracking.
• Ensure every customer interaction is welcoming and knowledgeable
• Build and maintain a positive, inclusive and motivating work environment for your team
• Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact

Skills

Leadership

Customer service

Team coaching

Retail operations

Job description

See yourself at OPSM - become part of our family and help us make a real change in your community!

We are currently looking for a Store Manager to lead our Toormina team.

No optical experience is required – we provide excellent training to ensure you feel supported and confident providing our customers with a personalised experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of our Australian and New Zealand communities for over 80 years.

You will also be joining Australia’s Retail Employer of the Year 2025 & 2026 recognising the best of our industry, acknowledging our incredible culture and development opportunities.

Why us?

Uncapped, monthly bonus scheme!

Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank

Up to 50% off Oakley eyewear and apparel throughout the year.

Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.

Exclusive discounts on health insurance, gym memberships, and various retail brands, and access to free counselling services for you and your family through our Employee Assistance Program.

Clear career pathways for your role, with national and global progression opportunities.

Your responsibilities

Provide leadership, coaching and support to your team to help them achieve store targets

Cultivate a culture of continuous improvement through hands on coaching and development

Manage day-to-day retail operations including stock management, team scheduling and performance tracking.

Ensure every customer interaction is welcoming and knowledgeable

Build and maintain a positive, inclusive and motivating work environment for your team

Recruit, nurture, and inspire a passionate team committed to both commercial success and community impact

About you

You bring proven retail or customer service experience, with a strong track record of achieving results while delivering outstanding customer service.

You’re a natural problem-solver with the ability to build strong, trusted relationships with both customers and team members.

You have ideally had leadership experience and know how to motivate and develop others to reach their full potential.

Please note, due to the high volume of applications only successful candidates will be contacted. We thank you in advance for your interest in OPSM

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.