Store Manager

Clothing The Gaps; Melbourne; On-site; AUD 42,000 - 54,000; Part time

Job summary

Clothing The Gaps in Brunswick, VIC is seeking a Store Manager to lead the retail team and oversee the day-to-day operations of the Brunswick flagship. You’ll work on the shop floor, support staff, connect with customers, and ensure the store runs smoothly with a clear sense of purpose.

This part-time role offers a regular five-day pattern (Tue-Fri 9:30–5:15, Sat 9:30–4:15). You’ll schedule staff, manage rosters, stock, merchandising, and POS processes while upholding the brand’s Aboriginal-led

Qualifications

• Experience in a customer-focused retail environment.
• Strong understanding of daily store operations.
• Excellent communication and people skills.
• Ability to prioritise, solve problems and take initiative.
• Full Australian driver’s licence.

Responsibilities

• Lead, support and train the retail team.
• Prepare staff rosters and manage changes.
• Ensure adequate staff coverage across spaces.
• Create a welcoming and inclusive space for customers and team.
• Keep the store running smoothly and meet daily goals.
• Engage with customers to share Clothing The Gaps’ purpose and values.
• Look after stock, merchandising and POS processes.
• Support recruitment, onboarding and training of new staff.
• Manage timesheets and day-to-day team administration.
• Help keep retail spaces safe, organised and welcoming.

Skills

Customer service

Leadership

Retail operations

Communication

Problem solving

Decision making

Job description

As Store Manager, you'll lead the retail team and look after the day-to-day running of the Brunswick Store. You'll work closely with the Deputy CEO, CEO and the wider Clothing The Gaps team to make sure retail spaces run smoothly, customers have a great experience and the team has the support they need.

This is a hands-on role where you'll work alongside the team on the shop floor, support and guide people, connect with customers and take responsibility for the day-to-day running of retail spaces. The role will primarily be based at the Flagship Store at Shop 18, 459A Sydney Road, Brunswick on Wurundjeri Country.

Key responsibilities

• Lead, support and train the retail team
• Prepare staff rosters and manage changes when someone is away or plans change
• Make sure there is the right staff coverage across retail spaces
• Create a welcoming and inclusive space for customers and team
• Keep the store running smoothly and make sure daily goals are met
• Connect with customers and share the purpose, stories and values behind Clothing The Gaps and products
• Look after stock, merchandising and point-of-sale processes
• Support the recruitment, onboarding and training of new retail team members
• Manage timesheets and other day-to-day team administration
• Help keep retail spaces safe, organised and welcoming

About you

• Experience working in a customer-focused retail environment
• A good understanding of how a retail store operates day to day
• Strong communication and people skills
• Confidence organising priorities, solving problems and getting things done
• The ability to work independently and make day-to-day decisions
• A full Australian driver's licence
• A genuine connection with Clothing The Gaps' purpose and values

The Hours

This is a part-time role with a regular set five-day working week of 35 hours and 15 minutes:

Tuesday to Friday: 9.30 am to 5.15 pm
Saturday: 9.30 am to 4.15 pm

Sunday and Monday will be your regular days off, giving you a consistent working pattern each week.

About us

Clothing The Gaps is more than just a brand. We're a community. We're proud to be a certified Aboriginal Business, Social Enterprise and B Corp committed to making a difference.

We don't just make clothing. We create impact and connections. Our clothing brings Aboriginal and Torres Strait Islander people and non-Indigenous people together to start conversations, celebrate culture and create social change. We use our resources, brand and platform to campaign, educate and elevate Aboriginal peoples' voices and causes.

Application close 25th October, end of day.