Assistant Store Manager - Full Time

RSEA; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Full training provided

Career development

Supportive team culture

Job summary

RSEA Safety on the Gold Coast is seeking an experienced Assistant Store Manager to lead a fast-paced retail team and drive sales. You will coach staff, manage visual merchandising, and ensure KPI attainment while delivering outstanding customer service.

This is an excellent opportunity to join Australia’s largest independent safety retailer with full training, career development, and a supportive team culture as you help grow the business and deliver exceptional store performance.

Qualifications

• Proven leadership of retail teams and strong coaching ability.
• Excellent customer service focus with in-store experience.
• Ability to set and track KPIs and drive sales in a multi-team env.
• Strong communication across all levels of the business.

Responsibilities

• Drive the business to reach financial and operational targets via sales and KPI attainment.
• Lead, develop and motivate your team to achieve high performance.
• Oversee visual merchandising and in-store promotions for execution excellence.
• Monitor store costs and manage inventory and shrinkage analytics.
• Build and maintain customer loyalty through exceptional service.
• Schedule, roster, and report to ensure smooth operations.
• Support and guide other state-based stores as needed.
• Create a positive, vibrant work environment for your teams.

Skills

Leadership

Coaching

Visual merchandising

KPI management

Customer service

Team development

Communication

Job description

• Join RSEA Safety, Australia's largest independent safety retailer!
• Full training and support provided
• Career opportunities and development

Let's talk about the role!

As anAssistant Store Manager, you will be expected to lead the team and store to success. You will be a strong leader, an excellent coach and develop teams to operate efficiently and drive customer sales. You are a strong visual merchandiser and can drive in-store promotions. Set and drive KPI’s for your store and area teams, multitasking across various operational and retail activities. You are an outgoing, strong, natural leader that can inspire people and bring them on the journey with you through your passion.

This is an excellent opportunity for an experienced and highly skilled business manager who is looking to take your career to the next level.

Key Responsibilities:

• Drive the business to reach financial and operational targets through sales, setting and reaching KPI’s, monitoring of shrinkage and inventory through analysis
• Offer and lead exceptional Customer Experience and service standards
• Leading, developing and motivating your team to ensure high performance
• Manage Visual Merchandising and in-store promotions to ensure execution and excellence
• Manage and monitor store costs in line with the business operations
• Create, build and maintain customer loyalty
• Create and develop a positive, vibrant working environment whilst coaching your teams
• Proactive approach to support and offer guidance to other state-based stores
• Scheduling, rostering and reporting as required

Skills / Experience / Qualifications:

• Sound business acumen with exposure and experience with various financial and operational KPI’s
• Self-motivated and passionate about developing an excellent customer service model
• Strong interpersonal skills, with proven success in leading and developing a team
• Flair for merchandising and in-store promotions
• Highly developed communication skills with the ability to work across all levels of the business
• Passion for the brand and the industry
• Previous experience managing in a fast-paced, multi store Retail environment
• Computer competent

If you want to be part of fast paced, aggressive and rapidly growing business where you can grow then this role is for you.

Let's Talk About Us

RSEA Safety is a fast growing and leading independent, omni channel player in the safety market with over 600 employees. Established in 2000, RSEA Safety has a national footprint of 89retail superstores, 6 hire depots, 5 distribution centres, 16 embroidery facilities and e-commerce capabilities. In 2019 we opened a Superstore in Manukau, New Zealand.

We help companies like Boral and KFC keep their employee’s safe through the supply of workwear, work boots, personal protective equipment, workplace and road safety products. RSEA Safety offers a comprehensive range of trusted brands like Carhartt, Wolverine, Steel Blue, Blundstone, CAT, 3M and Uvex to name a few. We also have in house design and custom design development team to meet the requirements of any customer.

RSEA company values are – Real, Striving, Excellence and Agile which form the basis for our team culture, service approach and everything that we do.