Store Leader: Inspire Teams and Elevate Customer Experience

Baby Bunting Pty; Ballina Shire; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Training paths

Team discounts

Parental leave

EAP

Competitive salary

Supportive culture

Job summary

Baby Bunting, Australia's largest nursery retailer, seeks a Store Manager for the Ballina Homemaker Centre store. You will lead a high-energy team, deliver exceptional customer experiences, and drive sales while maintaining stock and presentation standards. The role is full-time, Tue–Sat, in Ballina, NSW.

Join a growing team and help create a welcoming shopping environment for families, supported by training, discounts, and parental leave benefits.

Qualifications

• Proven leadership experience in retail or similar roles.
• Excellent communication skills with a focus on team collaboration.
• Strong commercial awareness and the ability to drive store results.
• A hands-on approach, with a focus on maintaining high standards.

Responsibilities

• Lead & Motivate: Inspire your team to succeed and foster collaboration.
• Customer-First Focus: Deliver exceptional service and ensure families feel valued.
• Drive Store Success: Achieve sales targets, manage stock and presentation.
• Foster a Positive Culture: Provide feedback and coaching to grow your team.

Skills

Proven leadership

Excellent communication

Commercial awareness

Team motivation

Hands-on

Job description

Baby Bunting is Australia's largest nursery specialty retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.

🚀 Ready to lead, inspire, and make a difference? If you’re all about awesome customer service, empowering teams, and supporting parents and caregivers—this is your moment! 🚀

If you're an experienced people leader with a passion for creating a supportive and high-energy environment, then this is the opportunity you've been waiting for!

📍Located in Ballina Homemaker Centre, Baby Bunting's newest store will provide local families with a one-stop destination for all their baby and parenting needs. Join an exciting new store opening and help create exceptional shopping experiences for parents and carers at every stage of their journey.

📅 Employment Type: Fulltime Permanent

🕒 Roster: Tuesday - Saturday

💼 About the Role

As Store Manager, you’ll be responsible for uplifting your team, fostering a culture where teamwork and collaboration thrive, and being the face of the Baby Bunting brand. We’re looking for someone who is as passionate about leading people as they are about delivering exceptional customer experiences!

Here’s what you’ll be doing:

💪 Lead & Motivate

Inspire your team to succeed, foster collaboration, and lead by example to keep everyone engaged and focused.

👶 Customer-First Focus

Deliver exceptional service, solve problems with care, and ensure every family feels valued.

🎯 Drive Store Success

Achieve sales targets, manage stock and presentation, and empower your team with product knowledge.

🌟 Foster a Positive Culture

Celebrate success, provide feedback, and help your team grow through coaching and development.

👀 About You:

You’re an experienced leader who thrives in a fast-paced retail environment and is driven by results. You know how to motivate and develop a team while delivering exceptional customer service.

What you bring to the team:

✅ Proven leadership experience in retail or similar roles

✅ A passion for inspiring your team and empowering others to succeed

✅ Excellent communication skills with a focus on team collaboration

✅ Strong commercial awareness and the ability to drive store results

✅ A hands-on approach, with a focus on maintaining high standards

🎁 The Perks & Benefits

• 🌱Training pathways to support your growth and career development.
• 🛍 Amazing team discounts
• 👶 Paid parental leave to support you and your family.
• 💬 Employee Assistance Program for your wellbeing.
• 💸 Competitive salary.
• 🎯 A supportive, friendly team culture that celebrates wins and supports your goals.

Our Hiring Process

✔ Apply online – Submit your application.

✔ Complete a quick Sapia interview – A text-based chat, with one video question you can do in your own time.

✔ Get assessed fairly – Your responses are evaluated without bias.

✔ Move to MS Teams interview with our Recruitment team– If successful, you'll be invited to meet with the hiring manager in-person.

✔ Move to face-to-face interview(s) – If successful, you'll be invited to complete pre-employment checks.

✔ That’s it! – A simple, fast, and fair process designed for you. 🚀

🚀 Tips for Success:

✅ Use your own words – The best responses are personal and honest.

✅ Think about your experiences – Provide real examples to support your answers.

✅ Don’t overthink it! – We want to know what makes you, you. Answer freely and naturally.

Please note:

• Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.

• Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.