Store Leader & Brand Ambassador

Coach; Sydney; On-site; AUD 55,000 - 70,000; Full time

Job summary

Coach in Sydney seeks a Lead Supervisor with 1+ years of experience managing a competitive retail space to drive sales and deliver exceptional customer experiences on the shop floor. You will maintain brand standards and lead a team to meet KPIs.

You will support recruiting, training, and performance feedback, while cultivating an inclusive, collaborative culture. The role involves physical tasks and lifting up to 50 pounds as needed in a bustling fashion environment.

Qualifications

• 1+ years in managing a competitive retail space at Lead Supervisor level.
• Ability to drive sales targets and lead a team to deliver exceptional customer service.
• Proven skills in coaching, training, and performance feedback.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of company initiatives and supports full operation of the business.
• Monitors sales data, identifies trends, and makes recommendations to enhance store performance.
• Supports recruiting, interviewing, and ongoing training of team members.
• Upholds brand standards and coaches the team to reflect Coach values and inclusive culture.

Skills

Retail Leadership

Sales Targets

Customer Experience

Team Development

Hiring & Training

Brand Ambassador

Clienteling

Job description

Coach in Sydney seeks a Lead Supervisor with 1+ years of experience managing a competitive retail space to drive sales and deliver exceptional customer experiences on the shop floor. You will maintain brand standards and lead a team to meet KPIs.

You will support recruiting, training, and performance feedback, while cultivating an inclusive, collaborative culture. The role involves physical tasks and lifting up to 50 pounds as needed in a bustling fashion environment.