Store Department Leader — Customer Experience

Woolworths Group; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Store Leadership Pathway

Job summary

Woolworths Group in Australia is seeking a Department Manager to lead a high-performing team and deliver a consistently excellent shopping experience for customers. Supported by the Store Leadership Pathway, this role develops leadership skills, drives department capabilities, and collaborates with store leadership to create a great place to work.

As a leader who cares, you will guide day-to-day department functions, partner with the store leadership team, and help our customers enjoy a

Qualifications

• End to end leadership of the department.
• Lead department operations with a connected and high-performing team.
• Support store leadership and ensure great customer experience.

Responsibilities

• Roster the team to work together to reduce queue wait time.
• Improve customer pickup experience.
• Manage tobacco inventory and legal compliance.

Skills

Customer service

Leadership

Team management

Safety compliance

Collaboration

People development

Job description

Woolworths Group in Australia is seeking a Department Manager to lead a high-performing team and deliver a consistently excellent shopping experience for customers. Supported by the Store Leadership Pathway, this role develops leadership skills, drives department capabilities, and collaborates with store leadership to create a great place to work.

As a leader who cares, you will guide day-to-day department functions, partner with the store leadership team, and help our customers enjoy a