Store Department Lead: Elevate Experience & Operations

Kmart Group; Perth; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

1 in 3 weekends off

Competitive salary + bonus potential

Team member discounts across Kmart, &

Job summary

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service, delivering high standards and safe store operations in a dynamic retail environment.

You will use data and coaching to motivate staff, optimize processes and enhance customer experience, while upholding company policies and driving strong results. This role is based in a busy retail store and offers career progression within the Kmart Group network.

Qualifications

• Experience leading teams in a retail environment (preferred).
• Strong ability to translate data and metrics into actionable improvements.
• Ability to build collaborative relationships across store teams.

Responsibilities

• Leadership & Motivation – Support team decisions and promote a safe, inclusive, and engaging team culture.
• Strategic Thinking – Address process breakdowns with speed and attention to detail using data and benchmarks.
• Relationship Building – Share information transparently and involve others to achieve goals.
• Operational Excellence – Focus on processes and outcomes, improving ways of working to reduce inefficiencies.
• Resilience & Adaptability – Learn from mistakes and adapt quickly to new situations.
• Growth Mindset – Embrace continuous learning and support team development.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Adaptability

Growth mindset

Job description

Kmart Group is seeking a Department Manager to lead teams across merchandising, replenishment and customer service, delivering high standards and safe store operations in a dynamic retail environment.

You will use data and coaching to motivate staff, optimize processes and enhance customer experience, while upholding company policies and driving strong results. This role is based in a busy retail store and offers career progression within the Kmart Group network.