Store Department Manager: Lead Teams & Elevate Operations

Kmart Australia Limited; Sydney; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Team member discounts across Kmart

Career progression across Kmart Group

Leadership development and support

Job summary

Kmart Australia Limited is seeking a Department Manager to lead store teams in a fast-paced retail environment. You will focus on delivering exceptional customer experiences through effective merchandising, replenishment, and service while upholding safety and compliance standards.

The role emphasizes strong leadership, strategic thinking, and the ability to adapt to changing priorities. You will guide daily operations, drive results, and support team development in a dynamic retail setting.

Qualifications

• Proven track record leading teams in retail or service environments.
• Ability to drive customer experience through merchandising, replenishment and service.
• Comfort with data, metrics and process improvements.

Responsibilities

• Lead and motivate store teams to deliver high customer service standards.
• Utilize data and benchmarks to identify and fix process gaps.
• Foster transparent communication and collaboration across agents and departments.
• Drive efficient operations and continuous improvement to reduce waste and errors.
• Demonstrate resilience and adaptability amid changing priorities.
• Encourage and support team learning and growth through constructive feedback.

Skills

Leadership

Strategic thinking

Relationship building

Operational excellence

Resilience

Growth mindset

Job description

Kmart Australia Limited is seeking a Department Manager to lead store teams in a fast-paced retail environment. You will focus on delivering exceptional customer experiences through effective merchandising, replenishment, and service while upholding safety and compliance standards.

The role emphasizes strong leadership, strategic thinking, and the ability to adapt to changing priorities. You will guide daily operations, drive results, and support team development in a dynamic retail setting.