Storage Consultant

Storage King; City of Melbourne; On-site; AUD 100,000 - 125,000; Part time

Job summary

A self-storage company in Melbourne is seeking a part-time Storage Consultant to join their Knoxfield team. The role focuses on exceptional customer service, supporting daily store management, and sales responsibilities. Ideal candidates are self-motivated, enjoy problem-solving, and possess strong communication skills. Flexible working hours with competitive pay and bonuses, alongside a supportive team environment.

Benefits

Competitive hourly rate

Monthly and quarterly performance bonuses

Flexible working environment

Uniform and laundry allowance

On-site parking

Discounted health insurance

Paid Parental Leave

Access to retail discounts

Qualifications

• Experience in sales and customer service is preferred.
• Ability to work independently and as part of a team.
• Strong work ethic with a focus on achieving results.

Responsibilities

• Support the day-to-day management of the store.
• Provide exceptional customer service.
• Assist with sales and administrative tasks.

Skills

Willingness to learn

Self-motivated

Problem solving

Customer service excellence

Team player

Communication skills

Physical fitness

Drivers license

Job description

About us

Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and friendly culture across our store network which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in self-storage and with continued growth plans it is an exciting time to become involved with our brand.

Certified Great Place to Work – 2025/2026 in both Australia and New Zealand

The Role

We currently have a part-time position available for a Storage Consultant to join our team based in Knoxfield. Storage Consultants are key to supporting the day-to-day management of the store and work hand in hand with the management team to deliver exceptional store results and customer service.

Our Storage Consultants are involved with several aspects of our operation, including customer sales, service, administrative support and facility maintenance. There are opportunities for professional growth across each of these areas.

Working hours

• Part-time
• Monday, Thursday and Saturday
• 15 hours per week

We are open: Monday to Friday 9am - 5pm; Saturday 9am - 5pm

Some flexibility will be required for this role

What you will need

• Willingness to learn new skills associated with a sales and customer service role training is provided.
• Self-motivated and able to work using own initiative or with support and direction
• Enjoy problem solving and taking ownership of tasks
• Passion for delivering customer service excellence, with an above and beyond attitude and work ethic
• Enthusiasm as a team player with a hands-on approach to a diverse range of tasks
• Goal orientated and results driven
• Written and verbal communication skills
• Physically fit
• Drivers license

In return we offer

• Competitive hourly rate + monthly and quarterly performance bonuses
• Full training and career progression opportunities
• A flexible working environment and strong team culture
• No late nights or public holidays
• Uniform and laundry allowance
• On-site parking provided
• Discounted health insurance through Medibank
• Assure Wellbeing Program – access to a wide range of free, confidential support services for you and your immediate family. This includes professional counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools to help you thrive both at work and in life.
• Paid Parental Leave – generous paid leave for primary carers (16 weeks) and partners (4 weeks) after 12 months of service, supporting you during one of life’s most important milestones
• Access to exclusive retail discounts on fashion, groceries, travel, and more via our employee platform.

Want to learn more about working with us? Visit our careers site to hear from our team, watch employee videos and see what makes Storage King a great place to grow your career. storagekingcareers.com.au

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers storage requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team!

If this sounds like the opportunity you've been looking for, we’d love to hear from you – apply today!

We value the important work recruitment agencies do, but all our hiring is managed exclusively by our internal recruitment team. We kindly ask agencies not to contact us regarding these opportunities. Thank you for your understanding.

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