Staying on Track Mentor

Anglicare Southern Queensland; Ipswich City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Novated car lease

Staff discounts

6% Bupa Health Insurance discount

Extra annual leave purchase

Employee assistance programs

Free annual flu vaccinations

Job summary

Anglicare Southern Queensland is seeking a dedicated Mentor to work with young people aged 10 to 17 involved with the youth justice system. The role focuses on mentoring, trauma-informed support, and helping youths re-engage with family, education, and employment in Ipswich.

Permanent full-time position with standard hours 9:00am-5:00pm, Monday to Friday, with occasional Saturdays as required. Travel within the region may be needed to support case work and community outreach.

Qualifications

• Certificate IV in Youth Work, Youth Justice, Child Youth and Family Intervention, Human Services, or similar (Essential).
• Current Blue Card (Working with Children Check).
• Current National Police Check.
• Queensland Driver license.
• Willingness and ability to travel within the service region.

Responsibilities

• Establish and maintain positive relationships with young people to support growth.
• Provide trauma-informed, culturally safe mentoring tailored to needs.
• Assist transition from detention to community life, including education and housing.
• Implement mentoring interventions to improve wellbeing and reduce offending.
• Use Five Ps framework to connect youths with services and networks.
• Collaborate with Youth Justice, Police, Child Safety and community services.
• Participate in case planning meetings with families.
• Maintain accurate records to meet contractual and legislative requirements.
• Promote health, safety and wellbeing in operations and WHS.
• Undertake other duties as delegated by line manager.

Skills

Client-centred support

Youth justice knowledge

Cultural safety

Risk assessment

Communication skills

Boundaries management

Reporting & data entry

Continuous learning

Not-for-profit understanding

Education

Certificate IV in Youth Work / Youth Justice / related field

Blue Card (Working with Children Check)

National Police Check

Queensland Driver license

Willingness to travel within service region

Job description

Anglicare Southern Queensland – Ipswich QLD

The purpose of the Staying On Track (SoT) program is to improve community safety and reduce reoffending by bridging the transition to the community when young people are released from detention to help youth offenders turn their lives away from crime. Anglicare works in partnership with the Department of Youth Justice to ensure every young person will have a plan tailored to meet the assessed risks, needs and level of response required and focus on reducing the risk of reoffending by supporting them to prepare for a productive future in employment and community life.

This role involves active outreach across the community, the courts, detention centres, and watchhouses.

As a Mentor, you will work directly with young people aged 10 to 17 who are involved with the youth justice system. Helping them to overcome offending behaviours, build resilience, and re-engage positively with their families and communities.

You will play an active role in delivering practical mentoring, group work, and culturally responsive support that promotes wellbeing, independence, and community safety.

If you are passionate about empowering young people, building meaningful connections, and creating positive change, we would love to hear from you.

This is a Permanent Full-time role based in Ipswich. Standard hours are Monday to Friday 9:00am-5:00pm, with flexibility to work outside of these hours, including occasional Saturdays and weekends as required.

Responsibilities

• Establish and maintain positive, consistent, and supportive relationships with young people to encourage trust, engagement, and personal growth
• Provide trauma-informed, culturally safe, and mentoring support tailored to individual needs
• Assist young people in successfully transitioning from detention to community life, supporting engagement with family, education, employment, and housing
• Implement mentoring interventions that improve wellbeing, reduce offending, and build pro-social behaviours.
• Use the Five Ps framework to connect young people with culturally appropriate services, programs, and community networks
• Collaborate with key stakeholders including Youth Justice, Queensland Police, Child Safety, and community services to support service delivery and shared outcomes
• Participate in case planning meetings with young people and families, ensuring their voices are heard and goals are achievable
• Maintain accurate and timely records and documentation to meet contractual, legislative, and organisational requirements
• Promote health, safety, and wellbeing in all operational practices including WHS requirements
• Undertake other duties as delegated by your line manager, aligned with your role and capabilities

Qualifications, Credentials and Other Requirements

• Certificate IV in Youth Work, Youth Justice, Child Youth and Family Intervention, Human Services, or similar (Essential)
• Current Blue Card (Working with Children Check)
• Current National Police Check
• Queensland Driver license
• Willingness and ability to travel within the service region

About You

• Demonstrated ability to provide client centred support including mentoring and practical interventions that support positive behavioural change
• Strong understanding of the youth justice system and the challenges faced by young people transitioning from detention
• Experience working with culturally and linguistically diverse communities with a commitment to cultural safety and inclusivity
• Critical decision-making skills with the ability to assess risk and respond appropriately in complex or high-pressure situations
• Well-developed interpersonal and communication skills with the ability to build respectful relationships and engage effectively with young people and their families
• Confident in managing boundaries and crucial conversations to support accountability and personal growth
• Proficient in using reporting tools and systems to manage documentation and service data effectively
• Committed to continuous learning, supervision, and reflective practice
• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• Enjoy the potential tax savings of a Novated Car Lease.
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Anglicare believes in building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. Please advise us if you require any additional support in the recruitment process.