Status Review Unit Caseworker

Government Recruitment Service; Liverpool; On-site; AUD 66,000 - 67,000; Full time

Benefits offered by this job

Disability Confident scheme

Training & development

Job summary

The Home Office seeks a Status Review Unit Caseworker based in Liverpool, joining the Government Recruitment Service. This permanent, full-time role focuses on revocation and deprivation decisions, with training and a pathway to professional development.

Office-based in The Capital building, with potential hybrid arrangements and a strong focus on robust, evidence-based outcomes. The role requires flexibility, collaboration with peers, and the ability to engage with clients directly.

Responsibilities

• Independently manage and progress a caseload of complex cases, ensuring investigative actions lead to robust, evidence-based decisions and meet productivity targets.
• Develop and maintain a comprehensive understanding of legislation, policy and guidance on deprivation, revocation, cancellation and curtailment; apply updates to casework.
• Conduct thorough, intelligence-led investigations and interviews; record rationale and outcomes to support transparent decisions.
• Participate in regular case reviews and team forums; share knowledge and contribute to continuous improvement.
• Demonstrate flexibility by supporting work across Status Review Unit functions and collaborating with the management team.
• Conduct face-to-face interviews via Microsoft Teams when required; engage with customers in a public-facing role.

Job description

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

The Immigration and Citizenship Service (ICS) manages the UK’s immigration and identity systems, overseeing visas, citizenship, resettlement, and British passports. We maintain civil records, including births, marriages and deaths, and we offer secure, efficient services that protect borders, support lawful migration, and provide trusted identity documents.

The Status Review Unit consider allegations of status or leave gained by deception and where appropriate take steps to investigate with a view to removing status.

Roles advertised are based on teams who considerRevocation of Refuge status & Indefinite Leave to Remain, Revocation or Curtailment of EUSS Pre-Settled or Settled Status and Deprivation of British Citizenship.

This is a high profile, interesting and diverse area of work, encompassing both investigative and casework actions and bringing these together in order to articulate strong and reasonable revocation decisions to contribute to achieving the Home Office’s priorities of securing UK borders and reducing illegal immigration, cutting crime and protecting UK citizens.

The role will be challenging, rewarding and at times fast paced, you will therefore need to be adaptable to change and a champion of continuous improvement, working with the management team to review processes and find best ways of working. You will receive full training and support, working collaboratively with your peers to embed the workstream within the unit.

Please note:We are looking to establish a reserve list for future immediate opportunities. If you're interested in joining our team but the timing isn’t quite right, we still encourage you to apply. Candidates who meet the required criteria will be placed on a reserve list for up to 12 months.

We’re committed to attracting a broad and diverse pool of candidates and want to ensure everyone feels welcome to express interest.

Key Responsibilities(but not limited to):

• Independently manage and progress a caseload of complex cases, ensuring all appropriate investigative actions are undertaken to reach robust, evidence-based decisions while meeting individual productivity and quality targets.
• Develop and maintain a comprehensive understanding of the legislation, policy, and guidance relating to deprivation, revocation, cancellation, and curtailment. Remain up to date with policy, process, and legislative changes and apply these effectively to casework.
• Conduct thorough, intelligence-led investigations, including carrying out investigative interviews where appropriate. Ensure all investigative activity, rationale, and outcomes are accurately recorded to provide assurance and demonstrate transparent, defensible decision-making.
• Participate actively in regular case reviews, assurance activities, and team forums, contributing to continuous improvement by sharing knowledge, identifying best practice, and making suggestions to enhance operational performance.
• Demonstrate flexibility by supporting work across all functions within the Status Review Unit (SRU), contributing to the achievement of team and departmental objectives.
• Conduct face-to-face interviews via Microsoft Teams as required. This role includes direct engagement with customers and can therefore be considered a public-facing position.

Undertake mandatory enrolment in the Government Counter Fraud Profession (GCFP) and engage with professional development opportunities, including the Counter Fraud Investigator (CFI) Apprenticeship, to enhance investigative capability and expertise.

Working Pattern:

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

This role is available on a full-time basis with the option ofcompressed hoursworking.This role is also suitable forpart-time working hours, with a minimum requirement to work <4 days / 30 hours> per week due to business requirements.

The current building location for this role is Liverpool (The Capital) only and office attendance is mandatory.

Training:

Regular training will be provided for all roles throughout the year and in advance of each deployment commencing. This training may need to be undertaken within the workplace and as a result, candidates would be required to work full time and be 100% office based for the duration of the training and mentoring periods.

Proud member of the Disability Confident employer scheme

Status Review Unit Caseworker

Company: Government Recruitment Service Salary: £34,415 to £34,931 a year Hours: Full-time Location: Liverpool Job type: Permanent Posting date: 28 Oct 2026 Closing date: 9 Nov 2026

Summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter‑terrorism, policing, crime, drugs policy, immigration and passports.

The Immigration and Citizenship Service (ICS) manages the UK’s immigration and identity systems, overseeing visas, citizenship, resettlement, and British passports. We maintain civil records, including births, marriages and deaths, and we offer secure, efficient services that protect borders, support lawful migration, and provide trusted identity documents.

The Status Review Unit consider allegations of status or leave gained by deception and where appropriate take steps to investigate with a view to removing status.

Roles advertised are based on teams who considerRevocation of Refuge status & Indefinite Leave to Remain, Revocation or Curtailment of EUSS Pre-Settled or Settled Status and Deprivation of British Citizenship.

This is a high profile, interesting and diverse area of work, encompassing both investigative and casework actions and bringing these together in order to articulate strong and reasonable revocation decisions to contribute to achieving the Home Office’s priorities of securing UK borders and reducing illegal immigration, cutting crime and protecting UK citizens.