Station Manager

europcar; Coffs Harbour City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Bonus

Training and development

Uniform provided

Employee discounts

Job summary

Europcar Mobility Group is seeking a Station Manager at Coffs Harbour Airport to lead our airport team on a full-time basis. You will oversee daily operations, drive customer service excellence and manage fleet performance to support revenue growth.

You will recruit and develop staff, monitor KPIs, control costs and instill a positive, high-performing culture while working within an iconic international car rental brand.

Qualifications

• Proven experience in car rental or similar role.
• Strong leadership and team management skills.
• Excellent written and verbal communication; intermediate computer skills.
• Financial literacy and ability to drive station revenue growth.

Responsibilities

• Manage the day-to-day operations of Coffs Harbour Airport.
• Control station costs to meet financial targets.
• Recruitment and performance management of staff.
• Lead a team to promote a positive culture.
• Identify initiatives to increase location revenue.
• Monitor KPIs and improve fleet utilization and profitability.

Skills

Leadership

Customer service

Staff management

Financial literacy

Communication skills

Fleet management

Driver's license

Tools

Microsoft Office

Job description

Job Description

Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, Europcar has an exciting opportunity for you!

We are currently seeking a motivated and customer-oriented Station Manager to lead our Coffs Harbour Airport team on a full time basis.

In this exciting role you will oversee the operations of the station and will be responsible for ensuring excellent customer service, maintaining fleet and driving revenue growth.

Why join Europcar?

A competitive salary + super + company vehicle + fuel + bonus!

• Fully maintained vehicle with fuel provided


• Ongoing training and development


• Employee Referral Program - earn $$ when you successfully refer a candidate


• Company uniform provided


• Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!


• Access to an international brand with opportunities to work nationally and globally


• Access to Employee Assistance Program and Calm App - the #1 app for mental fitness


• Great culture, working with an energetic, supportive and high performing team

Some of the key responsibilities include:

• Manage the day-to-day operations of Coffs Harbour Airport


• Effectively control station costs to achieve financial targets


• All aspects of staff management including recruitment and performance


• Lead a team to promote a positive team culture


• Actively seek ways to increase initiations within the location


• Monitor KPIs and implement strategies to achieve revenue targets and increase profitability


• Increasing vehicle utilisation and fleet availability

To be considered, you should possess:

• Proven experience in the car rental industry or similar role


• Strong leadership and team management skills


• Excellent written and verbal communication skills as well as intermediate computer skills


• Financial literacy and the ability to drive station revenue growth


• The ability to thrive under pressure and a resilient attitude


• Some fleet management experience (highly desirable)


• Valid Australian driver's license with a clean driving record


• Current and ongoing Australian work rights

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.

"We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.

To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).

More info: www.europcar-mobility-group.com

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com