Statewide Investigation Operations Manager

Environment Protection Authority; Melbourne; On-site; AUD 167,000 - 191,000; Full time

Job summary

Environment Protection Authority in Melbourne is seeking a seasoned Manager, Investigation Operations to provide statewide operational leadership across EPA’s investigation teams and to oversee complex, high-risk investigations. You will guide performance, workload, quality and risk, and drive capability development within a capable investigative workforce.

This role requires strong governance, evidence management expertise and the ability to partner across Legal Services, Intelligence, Forensic

Qualifications

• Demonstrated experience leading complex investigation programs across multiple teams while balancing priorities, operational risks, resources and organisational objectives.
• Strong expertise in investigative governance, quality assurance, evidence management, enforcement activities, and professional standards.
• Ability to interpret operational data, performance information and workload metrics to identify trends, manage risk and support evidence-based decisions.
• Proven people leadership, including coaching, mentoring, succession planning, workforce planning and capability development.
• Highly developed stakeholder influence, complex problem-solving and sound judgement in dynamic and sensitive environments, with willingness to travel frequently within Victoria and occasionally interstate, including overnight.

Responsibilities

• Bring substantial senior experience leading or providing technical oversight of complex criminal or regulatory investigations, together with strong investigation governance, quality assurance and people leadership capability.
• Lead and coordinate statewide investigation of operations, priorities, resources, and emerging operational risks.
• Oversee workloads, operational performance, and reporting to strengthen accountability and evidence-based decision-making.
• Set and maintain quality assurance and governance standards for investigative practice, evidence management, witness preparedness, briefs of evidence and enforcement recommendations.
• Provide operational oversight and authoritative advice for complex, sensitive, and high-risk investigations.
• Build workforce capability and effective partnerships across Legal Services, Intelligence, Surveillance, Forensic Accounting and Regulatory Operations.

Skills

Investigation governance

Evidence management

People leadership

Stakeholder influence

Data interpretation

Risk management

Job description

Environment Protection Authority in Melbourne is seeking a seasoned Manager, Investigation Operations to provide statewide operational leadership across EPA’s investigation teams and to oversee complex, high-risk investigations. You will guide performance, workload, quality and risk, and drive capability development within a capable investigative workforce.

This role requires strong governance, evidence management expertise and the ability to partner across Legal Services, Intelligence, Forensic