Manager, Investigation Operations

Environment Protection Authority; Melbourne; On-site; AUD 167,000 - 191,000; Full time

Job summary

Environment Protection Authority in Melbourne is seeking a seasoned Manager, Investigation Operations to provide statewide operational leadership across EPA’s investigation teams and to oversee complex, high-risk investigations. You will guide performance, workload, quality and risk, and drive capability development within a capable investigative workforce.

This role requires strong governance, evidence management expertise and the ability to partner across Legal Services, Intelligence, Forensic

Qualifications

• Demonstrated experience leading complex investigation programs across multiple teams while balancing priorities, operational risks, resources and organisational objectives.
• Strong expertise in investigative governance, quality assurance, evidence management, enforcement activities, and professional standards.
• Ability to interpret operational data, performance information and workload metrics to identify trends, manage risk and support evidence-based decisions.
• Proven people leadership, including coaching, mentoring, succession planning, workforce planning and capability development.
• Highly developed stakeholder influence, complex problem-solving and sound judgement in dynamic and sensitive environments, with willingness to travel frequently within Victoria and occasionally interstate, including overnight.

Responsibilities

• Bring substantial senior experience leading or providing technical oversight of complex criminal or regulatory investigations, together with strong investigation governance, quality assurance and people leadership capability.
• Lead and coordinate statewide investigation of operations, priorities, resources, and emerging operational risks.
• Oversee workloads, operational performance, and reporting to strengthen accountability and evidence-based decision-making.
• Set and maintain quality assurance and governance standards for investigative practice, evidence management, witness preparedness, briefs of evidence and enforcement recommendations.
• Provide operational oversight and authoritative advice for complex, sensitive, and high-risk investigations.
• Build workforce capability and effective partnerships across Legal Services, Intelligence, Surveillance, Forensic Accounting and Regulatory Operations.

Skills

Investigation governance

Evidence management

People leadership

Stakeholder influence

Data interpretation

Risk management

Job description

Reference: 1744

Location: Melbourne - CBD and Inner Metro suburbs

Location: 664 Collins Street, Docklands VIC 3008

Ongoing, full-time role

Salary: VPS 6.2 - $166,939 to $191,084 + 12% superannuation

About the Organisation

EPA is currently transitioning to a new operating model, creating a range of opportunities across the organisation. We’re looking for talented people to join us and contribute to EPA’s important work protecting Victoria’s environment and community.

EPA works to prevent and reduce the harmful effect of pollution and waste on Victoria's environment and people. We work with community, industry and businesses. As the needs of Victorians change, we must be equipped to adapt and respond to a range of factors.

We are a workplace committed to new ways of working, EPA celebrates diversity of people and lifestyles. We offer a wide range of practical options to support both your work and personal life.

EPA Experience

• See the impact in the communities we live in: at EPA you see your work first-hand
• Range of internal working groups, networks and volunteering opportunities
• On-the-job training for a wide range of environmental roles
• Flexible start and finish times, as well as compressed work week options

About the role

As Manager, Investigation Operations, you will provide statewide operational leadership across EPA’s investigation teams, overseeing investigation delivery, performance, workload, quality and risk. You will lead and develop investigation teams, build capability and professional standards, and provide oversight and guidance on complex, sensitive and high-risk investigations. Working closely with Legal Services, Intelligence, Surveillance, Forensic Accounting and Regulatory Operations, you will support consistent, high-quality and effective enforcement outcomes.

This is an opportunity to coordinate complex and high-risk investigations, strengthen professional standards and operational reporting, and build a capable and resilient investigative workforce across EPA.

In this role you will

• Bring substantial senior experience leading or providing technical oversight of complex criminal or regulatory investigations, together with strong investigation governance, quality assurance and people leadership capability.
• Lead and coordinate statewide investigation of operations, priorities, resources, and emerging operational risks.
• Oversee workloads, operational performance, and reporting to strengthen accountability and evidence-based decision-making.
• Set and maintain quality assurance and governance standards for investigative practice, evidence management, witness preparedness, briefs of evidence and enforcement recommendations.
• Provide operational oversight and authoritative advice for complex, sensitive, and high-risk investigations.
• Build workforce capability and effective partnerships across Legal Services, Intelligence, Surveillance, Forensic Accounting and Regulatory Operations.

Skills and experience

• Demonstrated experience leading complex investigation programs across multiple teams while balancing priorities, operational risks, resources and organisational objectives.
• Strong expertise in investigative governance, quality assurance, evidence management, enforcement activities, and professional standards.
• Ability to interpret operational data, performance information and workload metrics to identify trends, manage risk and support evidence-based decisions.
• Proven people leadership, including coaching, mentoring, succession planning, workforce planning and capability development.
• Highly developed stakeholder influence, complex problem-solving and sound judgement in dynamic and sensitive environments, with willingness to travel frequently within Victoria and occasionally interstate, including overnight.

Need to know more?

All prospective employees will also undergo a National Criminal Record Check prior to an offer of employment. You must be an Australian Citizen or Permanent Resident or hold a valid work permit or visa. Preferred candidates will be subject to pre-employment checks including, but not limited to, police checks, reference checks and role related security clearances.

EPA Victoria diversity statement

EPA Victoria recognises the value of the diversity, strength, and knowledge of Aboriginal and Torres Strait Islander people as we work with Traditional Owners to care for our environment. We provide a culturally safe and embracing work environment.

We are an equal opportunity employer with a commitment to merit, equity, diversity, and inclusion in the workplace. We believe our workforce should represent the diversity of the lands upon which we reside; and we actively embrace staff of different abilities, orientations, backgrounds, faiths, and genders.

Applications close Tuesday 17 November 2026 at 11.59pm