State Manager QLD/SA

WSAudiology; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

A leading hearing care provider in Brisbane is seeking a proactive State Manager to lead the sales team and enhance customer experience across clinics. The ideal candidate has multi-site retail experience and advanced skills in Excel. This role offers a competitive salary, bonuses, and career development opportunities in a supportive team environment.

Benefits

Competitive salary package

Professional development opportunities

Employee discounts on hearing aids

Paid Parental Leave

Qualifications

• Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role.

Responsibilities

• Driving sales performance through implementation of effective sales plans.
• Delivery of in-clinic efficiencies through leadership and prioritization.
• People management and development to achieve alignment and performance.

Skills

Multi-site/region retail experience

Advanced proficiency in Microsoft Excel

Demonstrated sales leadership experience

Strong interpersonal skills

Excellent communication and influential skills

Hearing Industry or relatable field experience

Job description

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

Location: Queensland and South Australia

Work Arrangement: 60% in local support office and 40% in network supporting clinics and regions.

Overview

The role

With a growing business, the newly created State Manager role is an opportunity for a proactive and enthusiastic leader to join our Sales Leadership Team in the role of State Manager, you will support your region to transform the way Australians experience hearing care. You will have an opportunity to lead and mentor our Regional Business Managers to ensure effective delivery of the commercial goals and drive change and focus on the customer experience as well as operational excellence by enhancing the clinic sales performance through in clinic efficiencies. This role is also responsible for driving the performance of the region to exceed commercial objectives and targets.

Reporting to the Managing Director Retail ANZ, your duties will be but not limited to:

• Driving sales performance (revenue and sales related cost targets) through implementation of effective sales plans
• Delivery of in clinic efficiencies through effective prioritization, leadership of others, and corrective action as required
• People management, development, and communication to achieve alignment, clarity, recognition, and performance.
• Integration of the Retail Customer Journey and Value Proposition into the area.

What we are looking for

• Multi-site/region retail experience
• Advanced proficiency in Microsoft Excel
• Demonstrated sales leadership experience
• A proven track record in commercial acumen
• Strong interpersonal skills
• Excellent communication and influential skills
• Australian Driver License
• Hearing Industry or relatable field experience desirable

Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role

Benefits of working with WSA

• We are committed to providing a competitive and attractive salary package, bonus and car allowance or lease
• Professional development, offering opportunities for training, education and career advancement
• Employee recognition and rewards
• Be a part of a high performing, friendly and supportive team environment, where collaboration and teamwork are the key to success
• Discount on hearing aids for employees, friends and family
• Paid Parental Leave
• We are committed to addressing climate issues, limiting the damage to our planet and ensuring we conduct our business responsibility.
• You will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.