State Manager: Elevating Community Outcomes & Policy

Australian Department of Social Services; Brisbane; On-site; AUD 140,000 - 180,000; Full time

Job summary

Australian Department of Social Services in Brisbane, QLD, is seeking a State Manager to lead delivery of government funded programs. You will serve as a senior representative, building trusted relationships with government bodies, communities and service providers to strengthen service delivery across Australia.

As part of DSS policy collaboration, you will gather place-based intelligence to inform evidence-based policy development and program design, identifying emerging issues and

Responsibilities

• Lead delivery of government funded programs to support individuals, families and communities.
• Build trusted relationships across government, community organisations, service providers and stakeholders.
• Provide place-based intelligence to inform policy development, program design and service delivery outcomes.

Job description

Australian Department of Social Services – Brisbane QLD

6d ago , from Department of Social Services

Position Description:
State Managers play a critical role in the department’s success in ensuring that government funded programs are delivered effectively to support Australian people and communities. As a State Manager, you will be at the forefront of the department's efforts to improve outcomes for individuals, families and communities across Australia. As a State Manager, you will serve a senior representative in place, building trusted relationships across government, community organisations, service providers, and key stakeholders to strengthen service delivery and inform effective responses to local needs.

Working in partnership with DSS policy owners, you will provide a critical ‘on the ground’ strategic link between communities, stakeholders and the Department. Through active engagement and strong local networks, you will gather and share place-based intelligence to support evidence-based policy development, program design and service delivery outcomes. You will be responsible for identifying emerging issues, trends and opportunities across your jurisdiction, applying a geographical lens to inform departmental priorities and ensure programs are delivering impact on the ground.

Occasional travel will be required.

Please see job pack for the full position description.

Eligibility / Additional Requirements:
To be eligible for employment with Department of Social Services (the department), you must be an Australian citizen. An applicant's suitability for employment with the department will be assessed through a pre-employment screening process. This will include an identity and criminal history background check.

Eligibility to obtain an Australian Government Security Clearance:
To be eligible for this role, applicants must be able to obtain and maintain a security clearance at the required level through the Australian Government Security Vetting Agency (AGSVA). This includes meeting AGSVA's identity, referee, and background checking requirements. Applicants with a history of overseas residence, employment, or travel may still be eligible, provided they can supply the information, documentation, and referee details required to support the security vetting process in accordance with AGSVA requirements.

Type / Length of Vacancy: Ongoing & Non-ongoing

Contact Officer Phone:[phone] ***

Contact Officer Email:***************@dss.gov.au

Application Closing Date: 26-Oct-2026

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