Stadium Contract Manager — Cleaning & Operations Lead

Quayclean; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Quayclean in Western Sydney is seeking an experienced Contract Manager to lead the delivery of cleaning and operational services at a major event venue.

You will oversee day-to-day performance, supervise cleaners, team leaders and supervisors, and drive safety, quality and commercial outcomes while maintaining strong client relationships.

This hands-on leadership role requires a customer-focused approach, resilience and the ability to balance service delivery with safety and compliance.

Qualifications

• Demonstrated experience leading operational teams across large venues.
• Experience in cleaning or facilities management.
• Strong client and stakeholder relationship management.
• Excellent project management and workforce planning.
• Experience monitoring budgets and operational results.
• Strong people leadership and coaching.
• Effective communication and problem solving.
• Proactive, resilient and accountable approach.
• Current driver's licence and national police check.

Responsibilities

• Lead and develop operational teams to deliver services efficiently.
• Build a strong partnership with the site client.
• Manage day-to-day operations, rostering and resources.
• Monitor performance against contract targets.
• Drive customer satisfaction and continuous improvement.
• Ensure staff training and accreditation.
• Maintain workplace health and safety standards.
• Provide KPI and performance reporting.
• Lead a culture of accountability and teamwork.
• Support mobilisation and implementation of services.
• Ensure quality, safety and environmental standards are met.

Skills

Operational leadership

Team leadership

Stakeholder management

Project management

Workforce planning

Health and safety

Job description

Quayclean in Western Sydney is seeking an experienced Contract Manager to lead the delivery of cleaning and operational services at a major event venue.

You will oversee day-to-day performance, supervise cleaners, team leaders and supervisors, and drive safety, quality and commercial outcomes while maintaining strong client relationships.

This hands-on leadership role requires a customer-focused approach, resilience and the ability to balance service delivery with safety and compliance.