Sr. Technical Architect 3

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Genpact seeks a Sr. Technical Architect to lead end-to-end architecture for large-scale transformation programs, focusing on AI-driven automation and multi-cloud deployments.

You will translate complex business requirements into robust designs, collaborate with stakeholders, guide delivery teams, and drive governance, risk management, and best practices across the program.

Qualifications

• Experience in enterprise architecture for large-scale transformation programs.
• Ability to design solutions spanning on-premises, COTS, and cloud platforms.
• Translate complex business requirements into implementable architecture with governance and compliance.
• Lead architecture reviews and mentor delivery teams to ensure design quality.

Responsibilities

• Develop end-to-end architecture for a large-scale transformation program enabling automation and productivity gains.
• Design solutions across custom-built applications, COTS products, and multi-cloud environments with modern patterns (microservices, event-driven, REST/SOAP).
• Translate complex business requirements into architecture balancing innovation with pragmatism, stability and regulatory compliance.
• Collaborate with stakeholders, product owners, and delivery teams to align designs and enable high-quality execution.
• Own architecture roadmaps and governance artifacts, driving improvements and clear migration paths.

Skills

Solution architecture

Cloud design

Microservices

Event-driven

REST/SOAP

Security-by-design

Multi-cloud

GenAI tooling

AI in SDLC

Stakeholder management

Tools

AWS

Azure

GCP

GenAI tooling

Job description

Sr. Technical Architect

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook.

Job Description

Responsibilities:

Architecture & Solution Design

• Develop end-to-end architecture, solutions, and use cases for a large-scale transformation program, enabling automation, efficiency, and measurable productivity gains.
• Design solutions spanning custom-built applications, COTS products, and multi-cloud environments, applying modern patterns including microservices, event-driven architecture, and REST/SOAP APIs.
• Translate complex business requirements into clear, implementable architecture that balances innovation with pragmatism, stability, and regulatory compliance.
• Ensure all architectural decisions robustly address non-functional requirements - performance, resilience, security, scalability, and maintainability.

Stakeholder Collaboration & Delivery Enablement

• Collaborate closely with business stakeholders, product owners, and delivery teams to align designs, present solutions clearly, and enable seamless, high-quality execution.
• Lead architecture working sessions and design reviews, acting as a trusted advisor to both business and IT leadership throughout the programme lifecycle.
• Support and mentor delivery teams, providing hands-on guidance on architecture standards, design patterns, and best practices.

Program Governance & Risk Management

• Drive early-stage estimations, risk identification, and dependency mapping to support informed business decisions and planning activities.
• Own architecture roadmaps and Quarterly Business Review (QBR) contributions, maintaining a clear picture of current-state, target-state, and migration paths with explicit dependencies.
• Champion architecture best practices, manage governance and architecture repositories, and continuously improve design quality, compliance, and maintainability.

AI & Productivity Innovation

• Identify and architect use cases leveraging Agentic AI, automation, and data-driven insights to deliver year-on-year productivity improvements for the bank.
• Apply AI-enabled SDLC practices to improve development efficiency, accelerate delivery, and reduce technical debt across the program.
• Stay current with emerging architecture trends, tools, and patterns - proactively introducing relevant innovations that create competitive advantage.

Preferred Qualifications:

• Relevant years of overall IT experience, with years in a dedicated solution or enterprise architecture role, including hands-on delivery experience.
• Proven experience delivering enterprise-grade solutions at scale, ideally within financial services, banking, or other regulated industries.
• Experience architecting for large transformation program involving diverse, complex system landscapes - including legacy monolithic applications, COTS products, and modern cloud-native platforms.
• Track record of driving productivity improvements and measurable business outcomes through technology architecture.

Technical Skills

• Strong expertise in solution architecture frameworks, cloud design principles, and modern architectural patterns - microservices, event-driven, REST/SOAP, enterprise integration patterns.
• Deep understanding of non-functional requirements: performance engineering, resilience and fault tolerance, security-by-design, and scalability patterns.
• Multi-cloud architecture experience (AWS, Azure, GCP) with the ability to design for cloud-native and hybrid environments.
• Good understanding of AI and data architecture, including practical experience with AI-driven use cases, GenAI tooling, and intelligent automation.
• Familiarity with modern SDLC practices and how AI can be leveraged to accelerate development, testing, and deployment cycles.

Soft Skills & Mindset

• Excellent stakeholder management, communication, and influencing skill