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The Jacob Group of Companies offers a vast variety of career opportunities in the Automotive, Agricultural, Hospitality, IT & Steel Fabrication industries.
There are opportunities to develop skills in different fields throughout the company, making the possibilities endless as you continue to grow as a person.
If you feel you have the passion and drive to succeed in a diverse and ever-evolving environment, as well as being a customer-focused team player apply today.
We offer :
Employee Benefits:
Receiving bookings face to face, by email or by phone
Entering bookings into our system
Opening and closing rentals
Detailing – vacuuming and washing vehicles
Aid in reconciling accounts, including bank statements and general ledger accounts
Maintain accurate and up-to-date financial records
Assist in preparing financial reports, including financial statements and budget performance reports
Assist with audits, budget preparation, and other financial tasks
Ensure compliance with company policies and relevant accounting standards
Assist with month-end and year-end closing processes
Support the Financial Controller with ad-hoc accounting projects
Thoroughly clean and detail both the interior and exterior of vehicles to the highest standard
Vacuum, wipe down, and polish all surfaces to make the vehicles look their best
Wash, dry, and protect the exterior paintwork, wheels, and tyres
Ensure all vehicles are delivered to customers in immaculate condition
Maintain a safe and organised work environment
Assist with other tasks as required to support the wider team
Customer Service: Greet customers warmly, listen attentively to their concerns, and provide knowledgeable advice and recommendations tailored to their service needs
Bookings: Handling all incoming customer enquiries and booking service appointments
Order Processing: Efficiently process repair orders, ensuring accuracy and timely delivery to meet service department needs.
Technical Support: Collaborate with service technicians to understand technical requirements and provide appropriate service solutions.
Administrative Tasks: Perform administrative duties, including invoicing, scheduling, and maintaining service records.
Meet and greet guests in a professional manner
Sale of aftermarket products (vehicle tint and paint protection)
Generating new business opportunities through proactive prospecting and networking
Creating the best possible “first impressions” for our dealership
Data maintenance
Guest follow-up via phone, e-mail and face-to-face
Process and record accounts payable transactions in a timely and accurate manner
Liaise with suppliers and internal stakeholders to resolve invoicing and payment queries
Ensure compliance with accounting policies and procedures
Contribute to the month-end close process
Support the team in ad-hoc projects and tasks as required
Thoroughly clean and detail both the interior and exterior of vehicles to the highest standard
Vacuum, wipe down, and polish all surfaces to make the vehicles look their best
Wash, dry, and protect the exterior paintwork, wheels, and tyres
Ensure all vehicles are delivered to customers in immaculate condition
Maintain a safe and organised work environment
Assist with other tasks as required to support the wider team
2nd and 3rd Year Apprentice Light Vehicle Technician – Lexus of Wodonga
Perform maintenance and repair work on Lexus vehicles under the supervision of experienced technicians
Diagnose and troubleshoot vehicle issues using advanced diagnostic equipment
Dismantle, inspect, repair and reassemble vehicle components and systems
Maintain detailed records of work completed and parts used
Ensure all work is completed to the highest standard and in compliance with manufacturer specifications
Participate in ongoing training to stay up-to-date with the latest automotive technologies
Manage and oversee the operations of the workshop, including planning, scheduling, and coordinating all servicing and repair work
Ensure that all work is completed to the highest standards of quality and in a timely manner
Perform maintenance, service and repairs
Supervise and provide guidance to a team of technicians
Liaise with customers to understand their needs and provide exceptional customer service
Maintain accurate records of all work completed and ensure compliance with relevant industry regulations and standards
Liaising with technicians to ensure parts availability for repairs
Contribute to the overall growth and development of the business by identifying opportunities for improvement and innovation
Providing exceptional customer service and managing client enquiries and bookings
Open, update, and close repair orders in the dealership system
Ensure all customer concerns are recorded adequately for technicians
Communicate with workshop staff about customer requirements
Ordering, storing, and supplying genuine parts and accessories
Managing stock levels and inventory systems
Liaising with technicians to ensure parts availability for repairs
Selling parts/accessories to retail customers
Diagnose, service, and repair
Perform routine maintenance such as oil changes, brake inspections, and tyre rotations
Troubleshoot and repair complex mechanical, electrical, and hydraulic systems
Engage in ongoing training to obtain qualifications
Diagnose, service, and repair
Perform routine maintenance such as oil changes, brake inspections, and tyre rotations
Engage in ongoing training to upskill and obtain new qualifications, including becoming a qualified Diesel Mechanic
Providing outstanding customer service, addressing inquiries, and resolving issues in a timely and professional manner
Scheduling and coordinating service appointments, managing customer expectations, and ensuring efficient workflow
Preparing detailed service estimates, processing payments, and maintaining accurate records
Collaborating with the technical team to diagnose and troubleshoot vehicle issues, and communicate findings to customers
Promoting and selling additional services and parts to enhance the customer experience
Maintaining a thorough understanding of our products, services, and policies to educate customers
Read and interpret blueprints and technical drawings
Measure, cut, and assemble materials accurately
Perform metal fabrication using various tools and machinery
Perform MIG, TIG, and Stick welding tasks
Ensure all welds meet quality standards and specifications
Maintain welding equipment and tools in good condition
Collaborate with team members to complete projects on time
Thoroughly cleaning and detailing both the interior and exterior of a variety of vehicles
Performing paint correction and polishing to restore the vehicles’ finish
Ensuring a consistently high standard of workmanship and attention to detail
Collaborating with the wider team to deliver exceptional customer service
Maintaining a safe and organised work environment
Ensure facility and spray painting equipment are in good condition
Repair damaged motor vehicles with specialist equipment and tooling
Thoroughly clean and detail both the interior and exterior of vehicles to the highest standard
Vacuum, wipe down, and polish all surfaces to make the vehicles look their best
Wash, dry, and protect the exterior paintwork, wheels, and tyres
Ensure all vehicles are delivered to customers in immaculate condition
Maintain a safe and organised work environment
Assist with other tasks as required to support the wider team
Meet and greet guests in a professional manner
Sale of aftermarket products (vehicle tint and paint protection)
Generating new business opportunities through proactive prospecting and networking
Creating the best possible “first impressions” for our dealership
Data maintenance
Guest follow-up via phone, e-mail and face-to-face
Provide outstanding customer service by actively listening to customer needs and recommending the most suitable automotive parts and accessories
Accurately identify and interpret part numbers, specifications and cross-references to locate the required items
Process sales transactions, generate invoices and maintain inventory records
Liaise with the workshop team to understand their needs and ensure the right parts are readily available
Support the parts counter and stock management to optimise inventory levels and minimise stock shortages
Perform routine maintenance and repairs on light vehicles, including oil changes, brake repairs, tire rotations, and engine diagnostics.
Diagnose and troubleshoot vehicle issues using advanced diagnostic tools and equipment.
Conduct comprehensive vehicle inspections to ensure all systems are functioning properly.
Keep accurate records of all maintenance and repair work.
Communicate effectively with customers and team members regarding vehicle issues and repairs.
Maintain a clean and organized work environment.
Website updates
Monitor customer comments and messages from social media platforms and respond accordingly
Stay updated on the latest automotive technologies and industry trends.
Manage and oversee the daily operations of the workshop, including scheduling, prioritising and delegating tasks to technicians
Maintain, service and repair motorbikes
Ensure high standards of workmanship and customer service are maintained
Provide technical guidance and support to the service team
Monitor and report on workshop productivity and efficiency
Assist with the training and development of technicians
Identify and implement process improvements to enhance overall workshop performance
Inspect, diagnose and repair motorcycles of all makes and models
Perform scheduled servicing, maintenance and repairs to the highest standards
Test ride motorcycles to ensure optimal performance and safety
Log all work completed in our customer management systems
Provide excellent customer service and advice to our clients
Assist with the preparation and delivery of newly sold motorcycles
Keep the workshop clean, tidy and well-organised
As a Trainee, you will develop customer service skills, food and beverage skills, and barista skills
Customer service in bar and restaurant area
Taking customer booking for accommodation and restaurant
We are proud of our values and always strive towards them in everything that we do.
PEOPLE
People are the source of our strength
We employ people that fit and have the same core values
Our people deem excellence as a habit not a goal
PASSION
Always exhibit passion in everything we do
Passion to deliver on our promises
Passion for exceeding expectations
PROFESSIONAL
Always act with integrity
Providing quality service, being reliable & responsible
Never stop learning, growing & changing
PRIDE
Take pride & care in everything we do
We are proud to do everything with our heart & mind
We take pride in contributing to our community & environment