Sports Bar & TAB Attendant - Plough Hotel

Endeavour Group; Victoria; Hybrid; AUD 40,000 - 52,000; Full time

Benefits offered by this job

ALH Hotels discount card

Woolworths/BIG W discounts

Wellbeing support (EAP)

Job summary

Endeavour Group's Plough Hotel is seeking a Sports Bar & TAB Attendant who brings warmth to every guest. You’ll be the face of the floor, greet patrons, and recommend meals and drinks to make each visit memorable.

This hands-on role requires physical tasks and a current RSA & TAB qualification, plus flexible availability. Some gaming experience or willingness to learn will be an asset as you support the gaming team and uphold our high standards.

Qualifications

• Hands-on role with manual handling and lifting; ability to perform physical tasks safely.
• Current RSA & TAB qualification and flexible availability.
• Some gaming experience or willingness to learn is an asset.

Responsibilities

• Be the face of the floor by connecting with guests.
• Recommend meals or drinks to guests.
• Deliver high-quality customer service and create memorable interactions.
• Maintain high standards from service start to close.
• Assist gaming and wagering team when needed and legally able.

Skills

People person

Customer service

Team player

Education

RSA & TAB qualification

Job description

About the Role

Sports Bar & TAB Attendant | Plough Hotel

We’re searching high and low for a true ‘people person’ with a real passion for pub food and drinks. Sure, everyone serves food and drinks but you bring the magic and make it unforgettable!

A day in the life of a Sports Bar & TAB Attendant :

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA & TABqualification and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support, our EAP service, offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.