Spiritual Care Coordinator

Southern Cross Care NSW & ACT; Tweed Heads; On-site; AUD 65,000 - 90,000; Part time

Benefits offered by this job

Salary packaging

Heart HQ platform

Fitness Passport

Discounted private health insurance

Wellbeing initiatives

Ongoing training and development

LinkedIn training

Referral bonus program

Job summary

Southern Cross Care NSW & ACT invites applications for a Spiritual Care Coordinator based across Tweed Heads and surrounding locations. The role focuses on providing compassionate emotional and spiritual support to residents and their families, including grief and end‑of‑life care, with emphasis on person‑centred approaches and meaningful community engagement.

The position offers flexibility from part‑time to full‑time hours, with opportunities to mentor volunteers and coordinate memorials,

Qualifications

• Minimum 1 Unit of CPE (Clinical Pastoral Education) or equivalent.
• Experience in aged care pastoral/spiritual care.
• Understanding of person-centred care principles.
• Compassionate and reflective listener with strong interpersonal skills.
• Experience supporting volunteers in a care setting (Desirable).
• Qualification in training and education (Desirable).

Responsibilities

• Providing tailored emotional and spiritual support.
• Supporting individuals through grief, illness, and end‑of‑life experiences.
• Helping people connect with what gives them meaning, purpose, and comfort.
• Planning and coordinating memorial services, reflections, and visits from community groups.
• Sharing wellbeing insights through care planning, meetings, and documentation.
• Recruiting, mentoring, and supporting volunteers who contribute to resident and client wellbeing.

Skills

CPE

Pastoral care

Person-centred care

Empathetic listening

Volunteer support

Job description

Southern Cross Care NSW & ACT – Tweed Heads NSW

Make an impact. Support wellbeing. Strengthen connection across our community.

Why Join Us?

We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you’ll enjoy not-for-profit salary packaging benefits and the support of an experienced, caring leadership team.

At SCC, we recognise the importance of spiritual and emotional support in helping older people live life to the fullest. Our Spiritual Care Coordinator plays a vital role in offering compassionate, person-centred care. You’ll be part of creating a truly holistic care experience, supporting individuals to connect with meaning, purpose, and community.

Bring compassion to life every day

This is a dynamic position to work across multiple SCC locations, with the flexibility to work part‑time through to full‑time hours.

This is a hands‑on, meaningful role where your skills and presence have a direct, positive impact on people’s lives. Every day brings variety and purpose, whether providing one‑on‑one support, coordinating memorials and reflections, or mentoring volunteers who contribute to resident and client wellbeing.

What you’ll be doing

• Providing tailored emotional and spiritual support
• Supporting individuals through grief, illness, and end‑of‑life experiences
• Helping people connect with what gives them meaning, purpose, and comfort
• Planning and coordinating memorial services, reflections, and visits from community groups
• Sharing wellbeing insights through care planning, meetings, and documentation
• Recruiting, mentoring, and supporting volunteers who contribute to resident and client wellbeing

What you bring

• Minimum 1 Unit of CPE (Clinical Pastoral Education) or equivalent
• Experience in aged care pastoral/spiritual care
• Understanding of person‑centred care principles
• Compassionate and reflective listener with strong interpersonal skills
• Experience supporting volunteers in a care setting (Desirable)
• Qualification in training and education (Desirable)

Southern Cross Benefits!

• Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
• Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
• Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
• Discounted private health insurance
• Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
• Ongoing Training and Development
• Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
• Referral Bonus Program

About Southern Cross Care (NSW & ACT)

At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose‑led, not‑for‑profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person‑centred care services to meet individual needs and preferences in residential aged care, retirement living and in‑home care.

Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.

SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.