Spirited Retail Team Member: Alcohol & Customer Experience

Endeavourgroupcareers; Melbourne; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discount card for BWS & Endeavour品牌

Endeavour Wellbeing Support

Staff discounts at Woolworths family

Job summary

Endeavour Group’s BWS is hiring a Team Member dedicated to delivering friendly, authentic customer service in-store. You’ll engage customers, share product knowledge, and support loyalty programs while maintaining stock and store safety.

We value energetic individuals who can work across shifts, learn about our ranges, and contribute to a sociable store culture. Join a team focused on responsible service and positive customer experiences.

Qualifications

• Ability to talk with customers confidently and authentically
• Good availability across the day, evenings and weekends
• Ability to work autonomously and as part of a team
• Genuine interest in learning and expanding product knowledge
• Willing to grow within the Endeavour Group network

Responsibilities

• Engage with customers by sharing passion for products and create memorable moments
• Advocate for BWS loyalty programs and benefits
• Ensure shelves are stocked for best customer choices
• Maintain a safe, clean environment for customers and teammates
• Uphold alcohol service guidelines and responsible trading
• Be yourself and shine in a dynamic team environment

Skills

Customer engagement

Communication

Teamwork

Product knowledge

Availability

Job description

Endeavour Group’s BWS is hiring a Team Member dedicated to delivering friendly, authentic customer service in-store. You’ll engage customers, share product knowledge, and support loyalty programs while maintaining stock and store safety.

We value energetic individuals who can work across shifts, learn about our ranges, and contribute to a sociable store culture. Join a team focused on responsible service and positive customer experiences.