Specialist IT Engineer Applications

Urban Utilities; Queensland; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible WFH

18 weeks parental leave

Salary packaging

Corporate discounts

Wellbeing days

Job summary

Urban Utilities is seeking a Specialist IT Engineer to maintain and enhance the Spatial Platform across South East Queensland. You will respond to incidents, perform maintenance, and contribute to development initiatives with a team of spatial specialists in the Digital Operations group.

The role emphasizes availability, performance, and continuous improvement of GIS applications, with opportunities to work on modern spatial technologies. A flexible WFH model and strong collaboration are offered.

Qualifications

• Demonstrated experience supporting enterprise-scale GIS environments.
• Strong customer-focused approach and commitment to operational excellence.
• Experience with GIS administration and spatial platform maintenance.

Responsibilities

• Provide support for spatial service requests and incidents.
• Troubleshoot GIS server infrastructure and geodatabases.
• Develop/enhance spatial solutions using Python and SQL.
• Support platform upgrades, patches and maintenance.
• Participate in out-of-hours changes and on-call roster.

Skills

GIS Admin

ArcGIS Enterprise

ArcMap

ArcGIS Pro

FME Form

FME Flow

SQL Geodatabases

Python

Geocortex/VertiGIS

Troubleshooting

MS 365 (Outlook/Teams/Word/Excel)

Tools

Esri ArcGIS Enterprise

SQL Server / Geodatabases

Geocortex/VertiGIS Workflow

Job description

Specialist IT Engineer - GIS At Urban Utilities, our purpose is simple yet powerful – Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day. We are looking for an experienced Specialist IT Engineer to join our Spatial Applications team. In this role, you'll help maintain, support and enhance the critical spatial systems and infrastructure that underpin service delivery across our organisation. Working within our Digital Operations team, you'll play a key role in ensuring the availability, performance and continuous improvement of our GIS platform and associated applications. You'll respond to incidents, perform system maintenance and upgrades, contribute to development initiatives, and support the delivery of business enhancements. You'll be backed by a collaborative team of spatial specialists who work across both administration and development disciplines.

About the Team

This role sits within the Digital Operations Team and forms part of the "Run" stream of our Plan, Build, Run delivery model. This framework guides how we plan strategic initiatives, build and implement digital solutions, and operate and maintain critical technology services. Within the Run stream, our focus is on ensuring the stability, security, reliability and ongoing enhancement of the Spatial Platform that supports our business operations.

What You’ll Do

Provide support for spatial-related service requests across the organisation. Investigate and resolve incidents impacting GIS systems and applications. Troubleshoot and maintain GIS server infrastructure and SQL‑based geodatabases. Develop and enhance spatial solutions using FME, Geocortex/VertiGIS, Python and SQL. Support platform upgrades, patches and proactive maintenance activities. Adhere to established change management processes and governance requirements. Participate in scheduled out‑of‑hours production changes when required. Contribute to the on‑call support roster for the Spatial Platform.

About You

To be successful in this role, you’ll bring extensive experience supporting complex GIS environments, along with a strong customer‑focused approach and a commitment to operational excellence.

• Demonstrated experience as a GIS Administrator, ideally supporting enterprise‑scale spatial environments.
• Strong experience with Esri ArcGIS Enterprise, ArcMap and ArcGIS Pro.
• Proven experience using FME Form and FME Flow.
• Experience managing and supporting SQL‑based geodatabases.
• Experience developing solutions using Python and SQL.
• Exposure to Geocortex / VertiGIS Workflow will be highly regarded.
• Strong troubleshooting and problem‑solving skills.
• Proficiency with Microsoft 365 applications, including Outlook, Teams, Word and Excel.

Please note candidates are required to reside and work in Queensland and a have a clear current criminal history check and references provided prior to start date.

Why Join Us?

At Urban Utilities, you’ll be part of a purpose‑driven organisation that delivers essential services to communities across South East Queensland. We offer:

• A flexible WFH model.
• Meaningful work supporting critical infrastructure and business operations.
• Opportunities to work with modern spatial technologies and enterprise‑scale platforms.
• A collaborative and supportive team environment focused on continuous improvement and innovation.

At Urban Utilities, we believe our workforce should reflect the community we serve. We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across South East Queensland. Every day, our teams work to support thriving communities and a sustainable future.

Generous Salary Packaging options, including novated leases. Corporate discounts across Health insurance, technology and more. 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family. Flexibility at UU depends on the type of work you do but could include options such as, 9‑day fortnights and flexible days. Talk to us about what flexibility means to you! Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180. There’s no us without you. Come shape the future with us.

This position is subject to relevant security clearance and if applicable, Security of Critical Infrastructure requirements. For further information please contact our Talent team at [e-mail].

Urban Utilities delivers 140,000 megalitres each year of our planet’s most precious, natural resource to communities scattered across South East Queensland and effortlessly removes it too. We’re constantly challenging the status quo, searching for opportunities, pushing people to their potential, encouraging creativity and diversity, and fostering collaboration within and beyond our teams to be the best we can for our communities.