Specialist I, Patient Recruitment

Velocity Clinical Research, Inc.; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Company holidays

Retirement plan with company match

Annual incentive program

Job summary

Velocity Clinical Research is seeking aRecruitment Associate to support patient enrollment for clinical trials in Melbourne. The role involves sourcing subjects, conducting pre-screen conversations, and maintaining accurate participant information within the site database.

You will build rapport with prospective participants, ensure compliant handling of sensitive data, and coordinate screening visits while supporting the study team.

Qualifications

• Must have high school diploma or technical degree.
• Experience in clinical research or patient recruitment is a plus.
• Fluent in English; bilingual preferred.
• Strong communication and organizational abilities.

Responsibilities

• Recruit subjects for studies through databases, outreach, and referrals.
• Conduct pre-screen conversations using sponsor questionnaires to assess eligibility.
• Develop rapport and provide excellent customer service to prospective participants.
• Schedule on-site screening visits and manage participant data in the database.
• Maintain site logs and ensure privacy and HIPAA compliance.
• Attend community events to promote Velocity Clinical Research and recruit volunteers.

Skills

Medical terminology

MS Office

Verbal & written skills

Team player

English fluency

Communication skills

Multitasking

Follow guidelines

Flexibility

Bilingual

Education

High school / technical degree

Tools

Computers

Microsoft Office

Faxes

Copier

Multi-line telephone

Job description

Overview

Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity.

Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

Summary:

Assist with the recruitment plans, pre-screening and tracking of potential clinical trial candidates.

Responsibilities

Duties/Responsibilities:

• Responsible for recruiting subjects for study participation via methods including, but not limited to: database review, contacting prior patients, reaching out to patients identified by outreach or advertising, patients who have recently completed a previous study
• Conduct pre-screen conversations utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial
• Responsible for developing a rapport with and providing excellent customer service to prospective patients
• Answer general, preliminary questions regarding participation in clinical research trial
• Enter subjects into the site’s clinical database ensuring accurate contact information and basic patient demographics
• Schedule subjects for on-site screening visits
• Responsible for gathering necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records
• Responsible for reviewing and developing a familiarity with the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements)
• Attend community events to promote Velocity Clinical Research and advertise for studies
• Responsible for maintaining various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed
• Track responses for individual patient outreach initiatives including but not limited to centralized advertising campaigns and local site-initiated campaigns to assist Site Director in determining success and ROI of campaign
• Maintain confidentiality of patient protected health information
• Other duties as assigned

Qualifications

Required Skills/Abilities:

• Rudimentary knowledge of medical terminology
• Ability to use the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
• Understanding of verbal, written, and organizational skills
• Ability to work as a team player
• Ability to read, write, and speak English
• Great communication skills
• Ability to multi-task
• Ability to follow written guidelines
• Ability to be flexible/adapt as daily schedule may change rapidly
• Bilingual highly preferred

Education and Experience:

• High school graduate and/or technical degree

Physical Requirements:

• Sit or stand for long periods of time
• Communicate in person and by a telephone
• Limited walking required
• iled to lifting up to 30 pounds

NOTE: The above Job Description is intended to communicate the general function of the mentioned position and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management