Specialist Clinics Administrator

Austin Health; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading health service provider in Melbourne is looking for a Specialist Clinics Administrator. In this role, you will provide professional and patient-centered administrative care, enhancing patient access and service delivery. The ideal candidate has strong problem-solving abilities and excellent computer skills. Join a collaborative team and enjoy a variety of benefits including salary packaging and wellness initiatives.

Benefits

Generous salary packaging

Wellness initiatives

Onsite childcare

Mentoring and career development

Qualifications

• Experience working in a high-volume environment.
• Ability to problem-solve in various complex situations.
• Willingness to learn new applications.

Responsibilities

• Provide efficient and patient-centered administration care.
• Enhance patient access and service delivery.
• Meet accountability requirements for the Department of Health.

Skills

Patient-centered approach

Ability to work autonomously

Problem-solving skills

Excellent computer skills

Experience in high-volume environments

Job description

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About the Department

Specialist Clinics is part of the Access, Critical Care, Imaging & Ambulatory Services Division. Specialist Clinics at Austin provides planned non-admitted services that require the focus of an acute hospital services/specialists to ensure the best outcome for a patient.

About the role

The Specialist Clinics Administrator role is to provide professional, efficient and patient-centered care to administration functions within Austin Health Specialist Clinics Division to enhance patient access and service delivery.

The Specialist Clinics Administrator works as part of a supportive team, meeting the accountability requirements for the Department of Health (DoH) reporting Medicare legislation.

About you

To be successful in this role, you'll bring with you:

• Patient-centered approach to service delivery.
• Ability to use initiative and work autonomously, as well as in a team.
• Ability to problem solve in a variety of complex situations.
• Excellent computer skills and a willingness to learn new applications.
• Experience working in a high-volume environment.

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute.