Spa Therapist

IHG Hotels & Resorts; Windsor; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Luxury spa environment

Staff discounts across hotel stays,  d

Ongoing training and development

Career progression opportunities

Job summary

AURA Spa & Bathhouse at Crowne Plaza Hawkesbury Valley, NSW, seeks friendly Spa Therapists to join the team. Deliver luxury spa treatments, personalise experiences and promote retail products in a calm, high-end setting.

We’re offering a mix of Part Time and Casual roles. You’ll maintain immaculate treatment rooms, stay current with wellness trends, and contribute to a welcoming guest journey in collaboration with the IHG Hotels & Resorts brand.

Qualifications

• Minimum 2 years experience as a Spa Therapist.
• Diploma in Beauty Therapy or Cert IV in Massage required.
• Experience delivering facial and body treatments.
• Strong guest service, communication and upselling skills.

Responsibilities

• Perform luxury spa treatments including massages, facials and body therapies.
• Personalise treatments to guest needs.
• Recommend retail products and promote rebookings.
• Maintain pristine treatment room presentation and hygiene.
• Contribute to a calm, welcoming spa environment.
• Participate in training sessions and team meetings.
• Stay current with wellness trends and techniques.

Skills

Spa treatments

Guest service

Communication skills

Retail upselling

Education

Diploma in Beauty Therapy

Certificate IV in Massage

Job description

SPA THERAPIST

AURA Spa & Bathhouse | Crowne Plaza Hawkesbury Valley

Inspired by the beauty of the Hawkesbury Valley, AURA Spa & Bathhouse is a luxury wellness destination located within the iconic Crowne Plaza Hawkesbury Valley.

Designed to help guests arrive, unwind, restore and awaken, AURA blends nature, luxury and wellbeing to create unforgettable spa experiences. We are currently seeking passionate and experienced Spa Therapists to join our growing wellness team.

We are currently recruiting for a mix of Part Time and Casual positions.

About The Role

As a Spa Therapist, you will deliver exceptional guest experiences through personalised spa treatments, genuine hospitality and expert wellness knowledge.

Your day-to-day will include:

• Performing luxury spa treatments including massages, facials and body therapies
• Personalising treatments to suit each guest’s needs
• Recommending retail products and promoting rebookings
• Maintaining impeccable treatment room presentation and hygiene standards
• Supporting a calm, welcoming and professional spa environment
• Participating in training sessions and team meetings
• Staying current with wellness trends, products and treatment techniques

What We’re Looking For

We are looking for someone who is warm, professional and passionate about wellness.

Ideally, you will have:

• 2 years experience as a Spa Therapist (preferred but not essential)
• Diploma in Beauty Therapy and/or Certificate IV in Massage
• Experience delivering both facial and body treatments
• Exceptional guest service and communication skillsStrong retail and upselling confidence
• Excellent grooming, presentation and attention to detail
• A calm and positive approach in a luxury environment

Who We Are

At AURA, our ethos is centred around connection - to self, nature and wellbeing. Every treatment and guest interaction is designed to leave people feeling restored, relaxed and rejuvenated.

As part of the Crowne Plaza and IHG family, you'll join a team that values genuine hospitality, teamwork and creating meaningful experiences every day.

WHY JOIN AURA?

• Work within a luxury spa environment inside Crowne Plaza Hawkesbury Valley
• Be part of an internationally recognised hotel brand
• Ongoing training and development opportunities
• Staff discounts across hotel stays, dining and spa experiences
• Supportive and wellness-focused team culture
• Opportunities for career progression within IHG Hotels & Resorts