Spa Sales Specialist

Massage Heights - Naples; Leadville; On-site; AUD 80,000 - 100,000; Part time

Job summary

A national massage and skincare franchise is seeking team members in Leadville, NSW. The role requires providing exceptional guest services and achieving sales targets. Ideal candidates should have experience in customer service and a passion for wellness. Flexible schedules and employee discounts are offered.

Benefits

Employee Discounts

Competitive pay with commission and bonus opportunities

Personal & Career Development

Flexible Schedules

Commitment to a professional and safe environment

Massage Heights Family Fund

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and communicating.
• Promote therapeutic and wellness benefits of services.
• Educate guests about services and products.
• Develop and maintain positive relationships with guests.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with a positive demeanor

Strong critical thinking skills

Passionate about people interactions

Ability to thrive in team settings

Job description

Overview

Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

Compensation: $15.00 - $18.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights

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Be Part of an Elevated Experience at Your Retreat

• Personal & Career Development
• Guided learning pathway through Massage Heights University
• Flexible Schedules
• Supports work-life balance
• Professional & Safe Environment
• Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
• Employee Discounts
• Products and services
• Massage Heights Family Fund
• A program that supports team members during times of hardship
• Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.